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Executive Kia - Service Center

Wallingford, CT

4.7
1,373 Reviews

1,373 Reviews of Executive Kia - Service Center

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August 01, 2022

This dealership clearly communicated with me and provided the service and parts that they said they would. Very satisfied overall. More

by Droob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk worker whose name I don’t know was very clear and helpful., Brian Roush
Aug 01, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

July 31, 2022

I’ve been coming here for several years after a dishonest experience at Crowley. My favorite rep has since passed away (rest his soul) however all the of the other staff I have been working with in his absen More

by JENNIFERVINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees! , Brian Roush, Jovan Teague
Aug 01, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

July 30, 2022

Brian and the service staff are very knowledgeable and professional. They are thorough in the honest analysis of what is needed to repair your automobile and perform the work efficiently. More

by LDAMERON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Brian Roush, Jovan Teague
Jul 31, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

July 29, 2022

Executive Kia cares about their customers. This is obvious based on the people they hire because it doesn't matter who's working, they treat you like a human and as family. You always feel wel More

by MEL Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Martinez
Jul 31, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

July 29, 2022

The service was good the price was not so good it was more than I had expected More

by Catherine White
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Executive Kia responded

Thank you, Catherine, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

July 28, 2022

Very quick and efficient, I spent less than an hour there for my oil change More

by jknapp9911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Jul 28, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

July 28, 2022

This place has great customer service. Professional, caring and efficient. I don’t regret bringing my SUV here More

by Kelz1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Jul 28, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

July 28, 2022

Have always trusted Executive KIA for service on both of my cars. They get the job done and done right! Brian in service is great! More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jul 31, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

July 28, 2022

From the start when I ourchased with the finance person to the delightful service person (Brian) I could not be more pleased. Brian was especially courteous and helpful!! More

by DESTINYKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jul 28, 2022 -

Executive Kia responded

It's great to hear that Brian and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

July 28, 2022

Seevice is excellent. Customer service very friendly. Answers all my questions. Very pleased with this dealership and service department. More

by HANKGOLFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Jul 28, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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