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Executive Kia - Service Center

Wallingford, CT

4.7
1,397 Reviews
Call Service Center (203) 949-7480

1,397 Reviews of Executive Kia - Service Center

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July 28, 2022

This place has great customer service. Professional, caring and efficient. I don’t regret bringing my SUV here More

by Kelz1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Report | Print
Jul 28, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

July 28, 2022

Have always trusted Executive KIA for service on both of my cars. They get the job done and done right! Brian in service is great! More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Jul 31, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

July 28, 2022

Seevice is excellent. Customer service very friendly. Answers all my questions. Very pleased with this dealership and service department. More

by HANKGOLFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Jul 28, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

July 28, 2022

From the start when I ourchased with the finance person to the delightful service person (Brian) I could not be more pleased. Brian was especially courteous and helpful!! More

by DESTINYKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
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Jul 28, 2022 -

Executive Kia responded

It's great to hear that Brian and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

July 27, 2022

Worked with me and got the job done. Did not waste time and communicated with me. More

by PLUMBING09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Jul 27, 2022 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

July 27, 2022

Friendly service desk folk and accommodating while you wait. Proper expectations set and explanation of everything that is done. I did not get any vibes of dishonesty here which is what will make me a ret More

by Popniidx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was super helpful! There was what I think were sales employees openly complaining about Joe Ortiz however., Jovan Teague
Report | Print
Jul 28, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

July 26, 2022

Brian was helpful and courteous, explained in detail what had to be done. Have always had superior service from Executive KIA! More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Jul 27, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Carl Maratta Service Manager

July 22, 2022

Great service. Team kept me informed and were very professional and efficient. I Highly recommend Executive Kia. More

by Cpcoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Jul 25, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

July 21, 2022

Wallingford KIA is Always efficient and helpful. Repairs are also priced lower than other KIA dealers. More

by violano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Jul 22, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

July 15, 2022

The Service representative and courtesy shuttle driver were very friendly, helpful and accommodating when I brought my car in for routine service More

by dixiegirls3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy chitter driver. , Brian Roush
Report | Print
Jul 16, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

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