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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews

1,376 Reviews of Executive Kia - Service Center

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June 27, 2022

Great service, very friendly & helpful. Rick is a great service manager and so pleasant to work with! More

by FROGGYTULIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jun 28, 2022 -

Executive Kia responded

Thank you for your review and kind words for Rick. We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

June 27, 2022

Thay are very good very organized and ontime and very sharp very friendly Thank you More

by PARVANEH.BABAEI1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Jun 28, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

June 24, 2022

Courteous service provided at drop-off and pickup, made sure all my questions were answered and provided plan for follow-up / next service as needed. Car was ready earlier than requested, at a reasonable p More

by ryan.m.smith35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jun 27, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

June 23, 2022

I received a coupon a day after my service that they said would be applied with my next service. More

by tagrossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 23, 2022

Guys were nice, not their fault Kia is deceptive and dishonest. To let customers buy a car with a faulty engine and then blame them when the engine blows at 85k miles is an awful thing to do. More

by Isabelle Verhault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Jun 24, 2022 -

Executive Kia responded

Isabelle, thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

June 23, 2022

Brian was very helpful! Answered my questions and kept me updated on my car throughout the whole process! Thanks Brian! More

by Reena.joshua13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jun 24, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear Brian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

June 22, 2022

Always attentive to my concerns ! Very accommodating for my appts Rick and Bryan are the best! . More

by MIKNAE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jun 23, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick and Brian met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 22, 2022

Everyone was knowledgeable but most of all helpful! ! The team was patient with our questions and worked hard to keep us in the loop. More

by melissa.grella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jojo - five stars!
Jun 23, 2022 -

Executive Kia responded

Melissa, Thank you! Rick and JoJo appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 18, 2022

Our visit/appointment was quick and everyone was so helpful and nice. I can’t imagine getting as good of service anywhere else More

by Rezendes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chin
Jun 20, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

June 16, 2022

Very informative and attentive and checked in often regarding my vehicle. I would recommend this dealership to friends and family More

by marcia_morales21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Executive Kia responded

Thank you so much for your kind words, Marcia, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

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