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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews
Call Service Center (203) 949-7480

1,376 Reviews of Executive Kia - Service Center

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June 07, 2022

Great customer service. They had me in and out the wait wasn’t long at all. More

by DUBOSEAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Jun 08, 2022 -

Executive Kia responded

Thank you for taking the time to leave us a review. We look forward to serving you in the future. Carl Maratta Service Manager

June 06, 2022

Prompt, courteous, fast service. Car taken in at scheduled time. Kept me informed of service progress. More

by dpilarczyk50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Report | Print
Jun 07, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that Jovan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

June 06, 2022

This is a totally customer friendly dealership having our best interests always in mind. The service is timely and the cost is right. More

by Hansonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 02, 2022

Super nice and professional service. I've used other kia dealerships in the past (stamford kia and milford kia) and Executive Kia is a thousand times better. More

by MASSOCCER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Russ Kastner
Report | Print
Jun 02, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

June 02, 2022

Support staff in service very attentive and knowledgeable always with a friendly face And passion for their work. They are good at relieving stress of the consumer. They keep us posted with updates More

by PATDENM380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chin, Brian Roush, Russ Kastner
Report | Print
Jun 02, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 02, 2022

On time, explain service, honest, clean. Pleasant and knowledgable. No issues and everything went well. Early hours so i could go before work. More

by JANE.FISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Report | Print
Jun 02, 2022 -

Executive Kia responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate your business, Jane. Carl Maratta Service Manager

June 01, 2022

A little bare bones, difficult parking lot,but not much they can do about that. Staff is friendly and helpful. Perfectly fine place to go for a service. More

by christopher.finis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Report | Print
Jun 01, 2022 -

Executive Kia responded

Thank you, Christopher, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

May 31, 2022

Fairly friendly dealership. Maintenance turnaround is pretty fast and done very well. Easy to get to. More

by CHRISTIONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Report | Print
May 31, 2022 -

Executive Kia responded

We appreciate your business, Jovan and our team looks forward to serving you again soon! Carl Maratta Service Manager

May 31, 2022

Love coming here. Everyone is always friendly and helpful and they do a great job with my car. More

by elpann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Jun 01, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

May 31, 2022

Carl took care of my issue with a very high level of urgency. He was extremely responsive and professional. More

by JTCHORDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan Teague
Report | Print
Jun 01, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

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