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Executive Kia - Service Center

Wallingford, CT

4.7
1,362 Reviews

1,362 Reviews of Executive Kia - Service Center

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April 29, 2022

They were fast honest and kept me updated on what they were doing, waiting for parts and estimate on when they should have everything done and ready. I highly recommend the service dept to anyone who migh More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
May 02, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

April 27, 2022

Brian is knowledgeable and personable. I felt like my car was in good hands there. More

by marc.fiorillo1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 27, 2022 -

Executive Kia responded

Marc, Thank you for taking the time to share your thoughts on working with Brian and our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

April 26, 2022

Brilliant. The service departments communication was really A+ I would recommend the service department to anyone More

by andremccloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Executive Kia responded

Andre, We appreciate your business, Rick and our team look forward to serving you again soon! Carl Maratta Service Manager

April 26, 2022

I was told the price for the service when I booked the appointment. I was greeted promptly upon arrival. The waiting area was clean and neat. The service provider was very pleasant. More

by CARRI-ANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 26, 2022 -

Executive Kia responded

Carri-Ann, Thanks for sharing your thoughts about your experience with Executive Kia. Jovan and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

April 26, 2022

I was pleased with the service I received at Execuitve Kia. They were helpful, timely and took care of the needs I had. More

by katiebeth1185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 26, 2022 -

Executive Kia responded

Katiebeth, Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Carl Maratta Service Manager

April 26, 2022

Great service and appreciated the friendly ride home when the wait was going to exceed the time I had planned to stay after adding recommended services. More

by stabley17313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 27, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Carl Maratta Service Manager

April 26, 2022

The service personnel were very prompt logging my vehicle into not their cue. The customer lounge is very clean and spacious. My vehicle’s service was completed much quicker than I had anticipated. Good Job More

by SUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Apr 27, 2022 -

Executive Kia responded

Sue, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

April 25, 2022

I did a survey already, but I rated someone in parts that was joining in our conversation n that was pleasant, but I think Jovan, the girl at the front of service department, was so nice n funny. I enjoyed h More

by A.LUFBERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 26, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear Javon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

April 25, 2022

Jovan was very helpful and professional my appointment was for eight am and service commenced promptly at 8:00. Nice job. More

by JOHNCIOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 26, 2022 -

Executive Kia responded

John, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jovan here at Executive Kia. Carl Maratta Service Manager

April 25, 2022

They listened to what I needed done to my car and they did a thorough check on my car and did a great job. More

by A.LUFBERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Carl and our team and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

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