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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews

1,376 Reviews of Executive Kia - Service Center

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April 06, 2022

Easy to work with, kept me informed of the process, very friendly. Jovan was very friendly and helpful. More

by Freed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 07, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with Jovan and our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

April 06, 2022

They took my car the same day I called and fixed it by the end of the day. I needed to get back to NJ, so I really appreciated them working so quickly to repair my car. Everyone I dealt with was super fri More

by irish1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 07, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

April 06, 2022

My check engine light came on. It happened in February too. They replaced my knock sensor at no charge. Very helpful More

by MIKESTELLO3412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Executive Kia responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

April 05, 2022

Trust this dealership. Have been with them for years. Great mechanics and staff Happy customer More

by LUVIT1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Apr 06, 2022 -

Executive Kia responded

It's great to hear that you've had such an excellent experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

April 05, 2022

Brian was very courteous and knowledgeable. He answered all my questions. My entire experience with Executive Kia Service Department was excellent! More

by R.PANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 06, 2022 -

Executive Kia responded

Thank you for your review and kind words for Brian. We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

April 05, 2022

Thank you for your service the experience was great. The customer service is excellent and greatly appreciate. More

by clorinegriem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 06, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

April 04, 2022

Although I waited over 3 hours for my service to be completed (quoted about 1 1/2hours) the staff was pleasant to deal with and kept me updated. They had a few unforeseen events happen on the day of my More

by LINDAH68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 05, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

April 04, 2022

The representative who helped me did a great job of smoothing over a bad situation (I was told my part was in, drove there and waited two hours and then told the part never arrived). He had excellent c More

by Tricia3721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 05, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

April 02, 2022

I had a very good experience at executive gear from the moment I drove in to the moment I left very good experience More

by pontejames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Apr 04, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

April 01, 2022

Service center has always been clear, professional, friendly and helpful. I will continue to bring my car here for service More

by JANET.REED.BLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Teague
Apr 04, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Janet, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

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