1,376 Reviews of Executive Kia - Service Center
They took my car the same day I called and fixed it by the end of the day. I needed to get back to NJ, so I really appreciated them working so quickly to repair my car. Everyone I dealt with was super fri the end of the day. I needed to get back to NJ, so I really appreciated them working so quickly to repair my car. Everyone I dealt with was super friendly. More
My check engine light came on. It happened in February too. They replaced my knock sensor at no charge. Very helpful It happened in February too. They replaced my knock sensor at no charge. Very helpful More
Trust this dealership. Have been with them for years. Great mechanics and staff Happy customer Have been with them for years. Great mechanics and staff Happy customer More
Brian was very courteous and knowledgeable. He answered all my questions. My entire experience with Executive Kia Service Department was excellent! He answered all my questions. My entire experience with Executive Kia Service Department was excellent! More
Although I waited over 3 hours for my service to be completed (quoted about 1 1/2hours) the staff was pleasant to deal with and kept me updated. They had a few unforeseen events happen on the day of my completed (quoted about 1 1/2hours) the staff was pleasant to deal with and kept me updated. They had a few unforeseen events happen on the day of my appointment which pushed everything back. This was only the second time I’ve used this center (bought Kia Sportage in September 2021) but both times I had to wait longer than expected. Perhaps they might think about lowering the number of cars they take on Saturdays to cut down on long wait times. More
The representative who helped me did a great job of smoothing over a bad situation (I was told my part was in, drove there and waited two hours and then told the part never arrived). He had excellent c smoothing over a bad situation (I was told my part was in, drove there and waited two hours and then told the part never arrived). He had excellent customer service and I will go back to that location the next time I need service because of that. More