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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews

1,376 Reviews of Executive Kia - Service Center

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April 01, 2022

Very friendly easy to talk to and get answers from and good all around service More

by Jd5342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Apr 04, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

April 01, 2022

I highly recommend Executive Kia of Wallingford. I have purchased 4 vehicles from them and each sales representative( Chin, Michael, and Sarina) was excellent. I have used their service depart More

by 1431bocaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Apr 04, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 01, 2022

Exceptional Customer service, and on time with all the issues I had with our Niro. More

by VANBISO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Executive Kia responded

Thank you so much for the 5 star review. We appreciate you choosing Executive Kia, and look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

March 31, 2022

Professional, knowledgeable and accountable to resolve my issue. Very accommodating to resolve my issue . Great More

by LPIZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Carl and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

March 31, 2022

Great service. No complaints at all. Very informative and appreciative of the expectations of my next service. More

by RICKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Executive Kia responded

Rick, Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 31, 2022

Quick service, friendly staff and professional. Careful to keep your vehicle clean and sanitized. A More

by K.holley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

March 31, 2022

The service team is still unable to solve my issue with apple play Been a problem since September 2021 More

by CBUSCH13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Executive Kia responded

Thank you for bringing this to my attention. Please contact me so we can try to find a solution. Carl Maratta Service Manager

March 31, 2022

Rick and Jeff were wonderful! Accommodating with shuttle service and Rick worked with my budget. Many thanks! More

by Shethatb73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith
Apr 01, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with Rick. We're glad to hear he delivered such a great experience! Carl Maratta Service Manager

March 31, 2022

Everyone was friendly, service was completed within the hour. Brian was helpful and expll lol dined everything. More

by WOLF1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Mar 31, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. Brian and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

March 31, 2022

Friendly staff, were on schedule for my appointment, didn’t try selling me on anything I wasn’t interested in. The only thing was that the waiting room was cold. More

by LAWRENCEMUSSO
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Executive Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy so I'm sorry you were cold. Thanks for choosing Executive Kia! Carl Maratta Service Manager

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