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Executive Kia - Service Center

Wallingford, CT

4.7
1,360 Reviews
Call Service Center (203) 949-7480

1,360 Reviews of Executive Kia - Service Center

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March 29, 2022

This dealership is the best. Very professional and always gives my car the best service. More

by SKIVUE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
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Mar 29, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 29, 2022

They did what all dealers should do talking care of what is needed of there customers More

by Stevebxx1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business, Steve, and hope to see you again soon! Carl Maratta Service Manager

March 28, 2022

Very pleasant, very efficient and speedy service. Great explanation of services being provided. I will definitely be returning. More

by Tgoodson715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

March 28, 2022

Always very professional and friendly and accommodating. I have never had a problem getting an appointment for service - Regular maintenance or emergency issue. Rick and Brian have been very nice to do busi More

by KJBAILEY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chin, Brian Roush
Report | Print
Mar 29, 2022 -

Executive Kia responded

Thank you for the kind words for Rick and Brian in our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 28, 2022

Extremely accommodating. .very professional..got me out on time..explained everything throughly for future work with pricing for all my car needs. More

by RAMONALISA1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang
Report | Print
Mar 29, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

March 27, 2022

Brian and the crew were wonderful! They finished my car service early and took excellent care of me and my car. More

by LISA.CHUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Mar 28, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Lisa, for choosing Executive Kia. Carl Maratta Service Manager

March 27, 2022

Every time I come here the staff is always nice and very informative. I will continue to come here, thx guys! More

by G.DESTINYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Jovan Teague
Report | Print
Mar 28, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

March 27, 2022

A little longer than expected wait, but great service overall. I believe the extra time was due to a recall, but thanks Jovan and team. More

by Jjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan's teammate who isn't listed. She was great., Jovan Teague
Report | Print
Mar 28, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jovan met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

March 27, 2022

Jovan was extremely helpful in trying to defer costs where possible on costly car repairs More

by skelly370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan Teague
Report | Print
Mar 28, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jovan to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

March 24, 2022

Always helpful. Clean showroom. Prompt service. Always review work. Never had to wait on parts More

by DYISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Mar 25, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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