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Executive Kia - Service Center

Wallingford, CT

4.7
1,360 Reviews
Call Service Center (203) 949-7480

1,360 Reviews of Executive Kia - Service Center

Sort by
March 24, 2022

Knowledgeable staff. Nice people. Rick is wonderful; he takes excellent care of his customer. Outstanding customer service. More

by gracielakonopka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again. Carl Maratta Service Manager

March 24, 2022

Executive Kia always goes above and beyond with their service. I was able to schedule my appointment right online and the service was quick. They gave a full report afterwards More

by NICOLE_SYLVAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
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Mar 25, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

March 24, 2022

Courteous and professional and kept me informed. Explained results and told me what to expect and prepare for. More

by drwedill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 25, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 22, 2022

Executive Kia had always take excellent care of my car and provided me with superb service as a customer. More

by jchelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 22, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

March 22, 2022

Great severs and very nice people they were really helpful and explain everything to me on what they were doing More

by JESSICALESPIER_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Report | Print
Mar 22, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, Jessica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 22, 2022

Knowledgeable staff. I have going to Executive KIA and never have been disappointed.Enough said More

by CRAIGJHANSON1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang, Brian Roush
Report | Print
Mar 23, 2022 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

March 21, 2022

Told me they would fix my car and it was covered and then when it came time to replace the Engine it was suddenly not covered where I was left paying for a Kia That I cannot drive and all $8000 on so that’s More

by SHAWROCHETTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Executive Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Carl Maratta Service Manager

March 21, 2022

Oil change and tire done professionally and efficiently very pleasant service manager Brian would recommend to anyone More

by JGINTY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Mar 22, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

March 21, 2022

No issues with service. Clean. Car runs well. Expected wait time. No undue pressure for more services More

by JPERRY574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo
Report | Print
Mar 22, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

March 21, 2022

Always courtesy they know you from your first name. They explain everything to you on the car and if there are any issue. Forth coming More

by Helen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 22, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Helen, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

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