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Executive Kia - Service Center

Wallingford, CT

4.7
1,375 Reviews
Call Service Center (203) 949-7480

1,375 Reviews of Executive Kia - Service Center

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March 27, 2022

Every time I come here the staff is always nice and very informative. I will continue to come here, thx guys! More

by G.DESTINYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Jovan Teague
Report | Print
Mar 28, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

March 27, 2022

A little longer than expected wait, but great service overall. I believe the extra time was due to a recall, but thanks Jovan and team. More

by Jjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan's teammate who isn't listed. She was great., Jovan Teague
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Mar 28, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jovan met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

March 27, 2022

Jovan was extremely helpful in trying to defer costs where possible on costly car repairs More

by skelly370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan Teague
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Mar 28, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jovan to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

March 27, 2022

Brian and the crew were wonderful! They finished my car service early and took excellent care of me and my car. More

by LISA.CHUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Mar 28, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Lisa, for choosing Executive Kia. Carl Maratta Service Manager

March 24, 2022

Always helpful. Clean showroom. Prompt service. Always review work. Never had to wait on parts More

by DYISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Mar 25, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

March 24, 2022

Knowledgeable staff. Nice people. Rick is wonderful; he takes excellent care of his customer. Outstanding customer service. More

by gracielakonopka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again. Carl Maratta Service Manager

March 24, 2022

Executive Kia always goes above and beyond with their service. I was able to schedule my appointment right online and the service was quick. They gave a full report afterwards More

by NICOLE_SYLVAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
Mar 25, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

March 24, 2022

Courteous and professional and kept me informed. Explained results and told me what to expect and prepare for. More

by drwedill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 25, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

March 22, 2022

Knowledgeable staff. I have going to Executive KIA and never have been disappointed.Enough said More

by CRAIGJHANSON1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang, Brian Roush
Report | Print
Mar 23, 2022 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

March 22, 2022

Executive Kia had always take excellent care of my car and provided me with superb service as a customer. More

by jchelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Mar 22, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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