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Executive Kia - Service Center

Wallingford, CT

4.7
1,375 Reviews

1,375 Reviews of Executive Kia - Service Center

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March 22, 2022

Great severs and very nice people they were really helpful and explain everything to me on what they were doing More

by JESSICALESPIER_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Mar 22, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, Jessica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

March 21, 2022

Always courtesy they know you from your first name. They explain everything to you on the car and if there are any issue. Forth coming More

by Helen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Mar 22, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Helen, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 21, 2022

They are accommodating and efficient, especially when meeting my work schedule. They address my questions clearly. More

by Avetre3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

March 21, 2022

Oil change and tire done professionally and efficiently very pleasant service manager Brian would recommend to anyone More

by JGINTY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Mar 22, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

March 21, 2022

No issues with service. Clean. Car runs well. Expected wait time. No undue pressure for more services More

by JPERRY574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo
Mar 22, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

March 21, 2022

Told me they would fix my car and it was covered and then when it came time to replace the Engine it was suddenly not covered where I was left paying for a Kia That I cannot drive and all $8000 on so that’s More

by SHAWROCHETTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Executive Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Carl Maratta Service Manager

March 21, 2022

I always have have a good experience parents at this dealership However I'm sorry that the gentleman who used to be over service is apparently not there any longer and I was not impressed with the Gentl More

by JKOBRIEN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, John Golymbieski, Victoria Didavide
Mar 21, 2022 -

Executive Kia responded

Thank you so much for the 5 star review, and for taking the time to leave us this feedback. Carl Maratta Service Manager

March 19, 2022

Great customer service, been kia owner since 2009! Still running with 245k miles on my spectra! More

by YCHANG06010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Mar 20, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

March 18, 2022

Very efficient service & sales department. Shout out to Courtney for answering my questions about my lease. More

by MAKUSIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney McNelis
Mar 20, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

March 18, 2022

Awesome service and professional. I would recommend them to anyone looking to get their vehicle fixed More

by CLUKAS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Mar 20, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

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