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Executive Kia - Service Center

Wallingford, CT

4.7
1,387 Reviews
Call Service Center (203) 949-7480

1,387 Reviews of Executive Kia - Service Center

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March 11, 2022

The service center workers get you in and out, they explain everything you need to know and are polite More

by CHRISSYCARDONA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Mar 14, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Chrissy, and look forward to your next visit. Carl Maratta Service Manager

March 11, 2022

Easy scheduling, nice customer service; informative about service issues, overall managed well-very satisfied customer More

by GONZALEZJAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Mar 14, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

March 11, 2022

Thorough Knowledgeable Pleasant Professional I will definitely be recommending this car dealership to other people. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Mar 14, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Barry, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

March 11, 2022

They helped my unexpected service call almost immediately and quickly very much appreciated and completed correctly More

by Roy Rinaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure but everyone got involved and did a great job, Brian Roush
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Mar 14, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Roy, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

Mar 14, 2022 -

Roy Rinaldi responded

👍

March 10, 2022

Professional and courteous customer service. Gave approximate completion time and met the goal. Very satisfied More

by EVDOTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

March 10, 2022

Very friendly and helpful explains what they have done to you’re car and when to service it again More

by DREAD74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

March 10, 2022

The service was excellent. The agent that helped me at the counter was super helpful. There was no waiting time in excess. The waiting room is comfortable and have goodie’s to More

by AGOSTO19642003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

March 10, 2022

Kia dealer in Wallingford Connecticut Has the best service Rick, Brian and all the manpower are very helpful,and they always treat me with respect I get them all 10 plus.. More

by WILLIAMGAVIASR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Jeff Martin, Brian Roush
Report | Print
Mar 10, 2022 -

Executive Kia responded

We appreciate your business, William, and our team looks forward to serving you again soon! Carl Maratta Service Manager

March 09, 2022

Long waits and do not fix the issue. Have to remind them of anything extra More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Roush
Report | Print
Mar 26, 2022 -

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carl Maratta Service Manager

March 09, 2022

Very reliable , thank you for your service . I am pleased for the very professional service More

by JOSIESHAIRDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Mar 09, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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