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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews
Call Service Center (203) 949-7480

1,376 Reviews of Executive Kia - Service Center

Sort by
February 23, 2022

The people who work here are very friendly, but I think management needs to provide more service bays and a larger parts department. More

by SMOLENSKI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

February 23, 2022

The service area was clean and very comfortable. The techs were informative and friendly. I was in and out quickly More

by DMANEMEIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 24, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

February 22, 2022

Executive Kia goes the extra mile in customer service in both their sales and their service departments. More

by THEOARCHY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 23, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

February 21, 2022

The staff is very friendly, courteous and knowledgeable. They keep you posted on the status of your vehicle. More

by MALAMARRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Feb 21, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

February 21, 2022

Team did a great job, they were friendly courteous and offered coffee. Your service department is excellent! More

by mgamblemad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 21, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

February 20, 2022

Very satistified with the dealership and the service department The salesmen and service department are customer helpful and friendly. I would definitely recommend this place. More

by M.CHABOT2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

February 19, 2022

This dealership is Very friendly and efficient. I have dealt with them many times and have always been pleased More

by EILEENO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We appreciate you choosing Executive Kia, Eileen. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

February 18, 2022

Prompt easy service while I waited in their waiting area. Reps were thorough and kept me updated on progress More

by Jack75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 19, 2022 -

Executive Kia responded

Thank you for taking the time to leave us a five-star rating. We're thrilled to hear that you found your experience with us to be a positive one. We appreciate your business, Jack. Carl Maratta Service Manager

February 17, 2022

The dealership always accommodate me with my time and always made sure that my car was serviced I know regular basis and that my car was cleaned after the service More

by ORTAGY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 19, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia! We appreciate your great feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Carl Maratta Service Manager

February 15, 2022

Everyone was helpful, since I am handicapped. I am very happy to bring my car from Hamden all the way to your company: I will never go anywhere else God bless you guys Michael Ford More

by OMIDCYRUS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 15, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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