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Executive Nissan - Service Center

North Haven, CT

4.6
1,012 Reviews
Call Service Center (203) 239-5371

1,012 Reviews of Executive Nissan - Service Center

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September 12, 2023

Great customer service Always knowledgeable Always helpful Always clean waiting area Always polite Always prompt More

by Diane DePino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Executive Nissan responded

Diane, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

September 12, 2023

Jason was great. Communication was good. Break repair took to trips to resolve. The survey site stinks and the texting about the survey is excessive. More

by JUSTINROGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Executive Nissan responded

Justin, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. Jason and our team strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 11, 2023

Jeep dealership is amazing i will always be coming back. They fixed my problem in a matter of days and got be up and running. Thank you so much for helping me. More

by DERRISHADRAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Sep 11, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

September 11, 2023

Tyler was extraordinarily helpful in diagnosis and problem solving issues with my Jeep Compass. He went above and beyond in his care and service. More

by mdmdirectorjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

September 10, 2023

Do the recall service too bad. If I know you change the bad key for me . I won't to do recall. I would like to get back my original key. More

by HOA_THAI107
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Gary Grote
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Sep 11, 2023 -

Executive Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 09, 2023

Leilani did an amazing job greeting me and took care of my truck in no time. More

by Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Sep 11, 2023 -

Executive Nissan responded

Thank you, Eddy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leilani met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

The service was great. It was easy to make an appointment. Is the enough words? More

by DICAMPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

September 09, 2023

Executive Nissan in North Haven CT continues to provide excellent service, professional presentation, courtesy and the service technicians and managers are knowledgeable. Alberto provides explanation for More

by jacqueline.mccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Sep 11, 2023 -

Executive Nissan responded

Thanks, Jacqueline, for sharing about your experience with Alberto here at Executive Nissan. We appreciate your business and hope to see you again soon!

September 07, 2023

Professional services! I strongly recommend using this dealership and services. Knowledgeable, professional, and extremely courteous@ More

by michael.cicarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 08, 2023 -

Executive Nissan responded

Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 07, 2023

Everyone is always kind and helpful! I have had poor experiences at other nissan dealerships and executive by far my favorite. I will travel if need be but i will only come there! More

by Ieshia s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges
Report | Print
Sep 08, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

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