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Executive Nissan - Service Center

North Haven, CT

4.6
1,011 Reviews

1,011 Reviews of Executive Nissan - Service Center

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June 13, 2023

Highly recommend Alberto Bonet as your service advisor. Honest and listens to your concerns. Went in for an oil change and tire rotation the wait time was exactly what he said. Went out to my car and it wa More

by JAZZPHIRE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. Alberto and our team appreciate your business and hope to see you again soon!

June 13, 2023

Hi 14. More words. Actually, everybody at your dealership is always very nice. It is a pleasure to deal with your employees. I can't say that for other deal More

by DAVID72868
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jun 14, 2023 -

Executive Nissan responded

David, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 13, 2023

He listened and was very attentive and helpful. Hi He actually took me into the work area. I spoke to the mechanic who explained why- one of the front head light appeared to be out. Which I appreci More

by ZANNSTEWART9
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jun 14, 2023 -

Executive Nissan responded

Thank you, Zann! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

June 13, 2023

Smooth easy quick professional The sales staff dropped the ball though...they were going to give me a price on a new lease...left me sitting there with no follow up...so I left. I've done business with th More

by MYASTNMRTN
Recommend Dealer
Yes
Employees Worked With
Alberto
Jun 14, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with Alberto and our team. We're glad to hear we delivered such a great experience!

June 13, 2023

Fast, friendly and excellent service and staff. I was in and out quickly. 2 more words. Jason, the service writer, gave outstanding service. More

by Alex B
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Jun 14, 2023 -

Executive Nissan responded

Alex, Thank you for your very kind review. Jason and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

June 13, 2023

Had a wonderful experience Jason did a good job explained what they did and answered all my questions. He was able to get me out to pick up my nephew on time at his nursery school awesome More

by MARKHUROWITZ
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Jun 13, 2023 -

MARKHUROWITZ responded

Did a good job

Aug 01, 2023 -

Executive Nissan responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

June 13, 2023

Honest price for excellent work ! Friendly service advisor Jason kept me updated through every step of the repair process ! 👍 More

by EFITZ11
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Jun 14, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! Jason and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 13, 2023

My number 1 dealer 2 go 2 to service my vehicle try closer 1 but not good More

by CHARLIEROMAN1585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Stanley, Gurbeer Athwal
Jun 13, 2023 -

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

June 12, 2023

Had a good experience did a great job very pleasant explained what they did thanks More

by MARKHUROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out, Mark. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

June 10, 2023

Was given the car back with a $3,000 problem that I didn’t have More

by Scammed
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Gary Grote
Jun 10, 2023 -

Executive Nissan responded

To it may concern we would like to resolve the problem you are having but you didn't leave a name on the review we would like to help please send up your contact info

Jun 10, 2023 -

Scammed responded

Don’t think you can help as powertrain wants every oil change since I bought the car. I took very good care of the car and brought it in for service specifically to maintain the lifetime warranty. There was nothing wrong with my vehicle when I brought it in. Part of the 60,0000 mile service was an inspection but you give it back to me with a warning light????The oil change place on State Street sold and the new owner changed the system so they can only give me oil changes from when they took over. I’ve been trying to see if the old owner has the paperwork but I can’t even get a manager there to call me back. Powertrain also won’t accept credit card receipts.

Jun 12, 2023 -

Executive Nissan responded

All extended warranty require a record of oil changes and maintence if not done at the dealership because we would have them on record the service manager was out last week but is here this week if you could kind give us your name and phone number when would call you back

Jun 12, 2023 -

Scammed responded

Tom Reilly 203-435-1366

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