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Executive Nissan - Service Center

North Haven, CT

4.6
1,010 Reviews
Call Service Center (203) 239-5371

1,011 Reviews of Executive Nissan - Service Center

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February 21, 2023

This service I did not receive any vehicle information such a brake or tire etc conditions and the steering wheel nice still exists More

by Jimsint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service coordinator- cashier very pleasant
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Feb 21, 2023 -

Executive Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Feb 22, 2023 -

Jimsint responded

Hi I would like to explain the lack of service information I received or in this case didn’t receive You have my cell number on file Thanks Jim

Feb 24, 2023 -

Jimsint responded

It’s been a week since the service appointment and I have not received a call from anyone at Executive

February 21, 2023

Wouldn’t go anywhere else to purchase/ lease a vehicle. Staff always treats you great More

by radellacam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Feb 22, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

February 20, 2023

Great service center great customer service keeps you informed on how the progress is on your vehicle More

by ERICA.NASTRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Executive Nissan responded

Erica, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, we look forward to having you as one of our valued customers for many more years to come!

February 20, 2023

They helped to fix an issue with a recall on my 2017 Nissan Rogue. Quick appointment made and work was done quickly. The rep was friendly and knowledgeable. More

by SAROCKER56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Feb 20, 2023 -

Executive Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Nissan.

February 20, 2023

Great customer service and easy setup for appointments. Information on repairs is constantly updated to the customer. More

by R.PALMAROZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Feb 21, 2023 -

Executive Nissan responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

February 20, 2023

I had been waiting months for a recall on my headlights to be replaced and service advisor Alberto Bonet got it all straighten out for me and headlights finally replaced. Would like to thank him for his ou More

by penraynic3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alberto and our team, and we look forward to working with you again.

February 18, 2023

My Jeep representative was good and assisted me after I had an issue to resolve. Timing is critical More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
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Feb 19, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 18, 2023

They were a pleasure to be doing business with . They were fast and efficient and welcoming. More

by MEMERE9600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Feb 19, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you so efficiently. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

February 18, 2023

Quick, concise, friendly, scheduled me right away, didn’t take long, were very thorough about the matter. Satisfactory. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Feb 19, 2023 -

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 17, 2023

Always kind and courteous. Try to solve my issues as quickly as possible. Have bought multiple cars from the dealer with good results. Will continue shopping here for as long a More

by DS.DANIZMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

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