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Executive Nissan - Service Center

North Haven, CT

4.6
1,018 Reviews

1,018 Reviews of Executive Nissan - Service Center

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February 10, 2023

Everyone was very Polite and the service was very fast. Very clean and everyone was exceptionally helpful More

by aliciadibene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Executive Nissan responded

Alicia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 10, 2023

Excellent customer service and efficiency. Arrived for my appointment and was not waiting long. Once complete, everything was explained for me and I was on my way. More

by stefano.raffa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 12, 2023 -

Executive Nissan responded

Stefano, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 10, 2023

They are easy to set up an appointment with and listen to you and try to help out. More

by LTSUGUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 12, 2023 -

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. Gary and our team appreciate your business and hope to see you again soon!

February 10, 2023

Service was good was kept up to date in progress vehicle was done when promised. When pick up went over what service was done and what was recommended. More

by PRISCO.MONICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 09, 2023

I've already done this. ... Around a 1/2 hour ago and I went into detail More

by CRGREDGLYNN
Recommend Dealer
Yes
Employees Worked With
Already did this
Feb 10, 2023 -

Executive Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 09, 2023

At first there was a problem after my first oil change, but the dealer personnel make sure every step was covered to provide a great costumer service! Thank you Taylor, Raphael and Mr Gargano!! More

by JEARU2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael
Feb 10, 2023 -

Executive Nissan responded

Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad Tyler, Frank, and Raphael were able to help, and we hope to see you again!

February 08, 2023

Alberto immediately greeted me and made me very comfortable. We discussed the plan and he kept me fully informed of what they did and found. Although I must drive a longer distance to get to this f More

by EMWSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Executive Nissan responded

Thanks for sharing about your experience with Alberto and our team here at Executive Nissan. We appreciate your business and hope to see you again soon!

February 08, 2023

Very clean and friendly staff…. took my car right away. I was given an estimate of an hour wait time and they had my car in and out the door way before that. The service guy kept m More

by megcarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 08, 2023 -

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 08, 2023

Very clean. Appointment at 2:00 for an oil change took longer than expected. Didn't see too many brand new sedans. More

by PAS728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo yay!!, Ty Hubbard
Feb 09, 2023 -

Executive Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 08, 2023

Thank you for fixing my recall. I’m just so surprised how everytime you bring you car in for a repair you come out with a list of repairs that needs to be done. Always more money. C More

by LHUNSICKER1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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