Executive Nissan - Service Center

Everything went very well with my service appt. Alberto was very professional and helpful. Thank you Alberto was very professional and helpful. Thank you More

Excellent customer service from Ty Hubbard and staff. Will definitely bring my Jeep in again. Will definitely bring my Jeep in again. More

Very Courteous, Professional and did the job we needed on our Jeep! A Very Happy Customer! our Jeep! A Very Happy Customer! More

Very clean facility, friendly and competent staff. ..offered car although I was waiting. I have found this to be true of the Executive locations ..offered car although I was waiting. I have found this to be true of the Executive locations More

The dealership was very clean, organized and had a nice waiting area. People were very courtesy waiting area. People were very courtesy More

Jason was great with communicating status of repair. Everyone was friendly, courteous and repair was punctual Everyone was friendly, courteous and repair was punctual More

Easy to deal with. Fair price and Jay is a top notch service advisor. Would recommend to anyone. Fair price and Jay is a top notch service advisor. Would recommend to anyone. More

Appointment was easy to book online. Staff were attentive and efficient- kept me updated with progress. Will go back for next service. Staff were attentive and efficient- kept me updated with progress. Will go back for next service. More

They were on time. Service rep was very knowledgeable and polite. Same with service techs. Were very quick with performing the service and I was out in less than 45 min Service rep was very knowledgeable and polite. Same with service techs. Were very quick with performing the service and I was out in less than 45 minutes More

When I dropped the car off in the morning I was told it would be done around 12:30PM and that I would get a call when it was done. 12:30 came around and I didn’t hear from anyone, so I texted my service ad would be done around 12:30PM and that I would get a call when it was done. 12:30 came around and I didn’t hear from anyone, so I texted my service advisor and didn’t hear back from him until an hour later. He called and told me they were backed up in the shop and that he had some maintenance recommendations for me which I agreed to. I asked if the car would be done by the end of the day because I didn’t have a ride or vehicle and he said yes and that I would receive a call when it was done. 5pm comes around and I text my advisor asking for an update, no response. 5:30 comes and I call my advisor only to get his voicemail. I show up to the dealership at 5:35 and ask the cashier about my car and she said she didn’t have any paperwork for me. My advisor happened to call in that moment and said that he was bringing the paperwork to the desk. I think the communication from the service team needs to greatly improve. When people don’t have a vehicle it is a high stress situation and my advisor didn’t alleviate my stress, he contributed to it. More