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Executive Nissan - Service Center

North Haven, CT

4.6
1,035 Reviews

1,035 Reviews of Executive Nissan - Service Center

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January 29, 2023

Leilani is the best. Very Professional. The 5 stars are for her. My issue is that an oil change with an appointment took 2 hours. Any quick lube you're in and out at an More

by DVGOULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jan 30, 2023 -

Executive Nissan responded

Thank you for your review! While we're glad to hear that Leilani provided you with excellent customer service, we do apologize for the long wait. We appreciate your business and hope you will give us another opportunity to serve you. Thank you for choosing Executive Nissan.

January 29, 2023

Very professional and efficient, from the service department to sales and financing. I have obtained 5 cars at Executive Jeep so far and it’s been a very good experience. More

by VICTORRIVERA195720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Wagoner, Gary Grote, Ty Hubbard, Leilani Rodriguez
Jan 30, 2023 -

Executive Nissan responded

Thank you for your business and this review, Victor. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2023

Great, friendly service. The technician explained everything and it didn’t even take that long. More

by CHRISTINA340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Jan 29, 2023 -

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Christina, please let us know.

January 28, 2023

Great customer service very helpful, friendly, and to the point. Didn’t feel like my time was being wasted like other car shops. More

by joeysansome12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jan 29, 2023 -

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. We appreciate your business, Joey, and hope to see you again soon!

January 28, 2023

I brought my car in for service and Gary was extremely helpful and honest. I got my car back within a few hours and I thought they were great. More

by Cameron DiPentima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jan 29, 2023 -

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Cameron, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 28, 2023

Drop off procedure is too long. Had to wait while I listened to a sales pitch when I had already told customer service rep when I made the appointment that all I wanted done was th More

by acpia
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Leilani Rodriguez
Feb 01, 2023 -

Executive Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 28, 2023

Excellent attention to details. Work completed on time. All workers are courteous. Appreciate the vehicle being washed upon completion of work being done. More

by aspr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jan 29, 2023 -

Executive Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 28, 2023

Lelani was super helpful, friendly, and personable! Very happy with the service I received! Thank you so much More

by STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jan 29, 2023 -

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Stephanie, for choosing Executive Nissan!

January 28, 2023

Came in for an oil change and tire rotation, glad I did, I had a tire out of alignment, They were able to take care of it. More

by SlimBisquit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jan 29, 2023 -

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

January 28, 2023

Purchased three cars from this dealer. Always go back here for service. Nice clean waiting room and friendly staff. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jan 29, 2023 -

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan, Lee, we look forward to having you as one of our valued customers for many more years to come!

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