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Executive Volkswagen - Service Center

North Haven, CT

4.9
438 Reviews
Call Service Center (203) 281-0481

438 Reviews of Executive Volkswagen - Service Center

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December 31, 2023

Skip is the best! Simply the best customer service guy around. He always knows what to do - even if calling for help over the phone. He is awesome! More

by CAROL.DENATALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Executive Volkswagen responded

Carol, Thanks for sharing your thoughts about your experience with Executive Volkswagen. Skip and our team appreciate your business and hope to see you again soon!

December 31, 2023

Evrything worked out well. Anthony was helpful especially when the payment portal kaarma is awful! More

by MKTNT4009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
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Jan 01, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! Anthony and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

It was quick and easy to have vehicle serviced. Thank you - and I will be back for the next service More

by jminardi621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Jan 01, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2023

Fast and reliable. Last minute drop off and had my car back a day earlier than promised. More

by JGWILSON318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Anzalone
Report | Print
Jan 01, 2024 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. Marlene and our team appreciate your business and hope to see you again soon!

December 29, 2023

The service department had great communication and service was prompt. I highly recommend this dealership. More

by CHADNWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
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Dec 30, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

December 22, 2023

Very friendly check in. Excellent communication! Loved the text updates and videos that were sent to me! More

by acolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Dec 26, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2023

They did a great job diagnosing and repairing my 2014 vw passat thanks and Meerry Christmas More

by BILLWALSH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Dec 26, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

December 19, 2023

Very prompt, attentive and efficient. They resolved all my worries and concern and was able to enjoy the holidays More

by walter.j.dawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Walter, and we look forward to working with you again.

December 10, 2023

The service department was excellent with scheduling of my service and got my car back to me in a timely manner. Very professional service. More

by PAULGRAYPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

December 09, 2023

Friendly and kept me updated as repair was being done. Courteous and well deserving of a pay increase. He is the type of person all companies should strive to hire and have on their payroll. More

by KNOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We appreciate the five-star rating.

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