Executive Volkswagen

I did not experience any issues or problems with this service visit. The service advisor explained everything, the recall work was done, and she also explained to me how to reset the radio.

This past Saturday, I flew from Florida to North Haven to meet an amazing group of people. Prior to this weekend’s transaction, I was dreading to start the car purchasing process. After a few busy weeks and one large excel spreadsheet later (of all the Florida VW dealers), I reached out to Executive VW who was able to seamlessly meet my request while providing excellent service. I will say at no point did I feel like I was just another “sale” but rather Holly, Erik and Garett made me feel like family. Thank you all for making what seemed like a major headache actually a great time.

My appointment for new tires was professionally planned and executed. Realignment accomplished on the same day and within the estimated time the appointment was scheduled to last.

I have brought my Jetta there for years. Always good service! Sometimes the wait is long, however this time it was within the time quoted.

What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 words. Oh, and I hate this survey format. I suggest you change it if you want people to respond... it’s an imposition. I like the people in service, so I’ll fill this out, but I’m not happy about it.

Eleanore was outstanding in her accommodations. The trade in value was fair and their listed price was more than 10% off msrp. I found no reason to negotiate because the price was already great. We previously went to Curran VW and I felt I was getting the runaround as soon as we talked numbers. Not here at Executive VW, they know the right way to do business. Love the car, Thank you!

I just leased my second car here (Golf R) and both times I was impressed. Scott, the sales manager is always honest and answers all of my questions even over email! Most places ask you to come in first, which sometimes, ins't convenient. My sales guy, William, was also really easy to deal with. He was not pushy, and explained everything calmly and clearly. I highly recommend him if you stop in. Finally, the business manager, Garrett, was a pleasure to work with as well. Not pushy, and made the signing/buying process smooth and swift. If you are looking for a VW dealer in CT, I highly recommend you check them out.

Chris my sales associate walked me through all of my options in a clear and concise manner, and gave me multiple options to consider before I came to my decision. When I came back to pick up my new car Garrett walked through the paperwork quickly and efficiently (in about 20 minutes).

The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had some difficulty with using my defroster and Skip explained and came in my car with me and showed me. In the past, I have also had Vanessa and Tyler help me who were equally very helpful and pleasant. The dealership has serviced quite a few of my cars in the past.

Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at.