Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
425 Reviews
4.9

425 Reviews

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425 Reviews of Skip Scanlon

June 26, 2026

Dealership Rating
Employee Rating

Skip and executive were excellent. Fast new customer appointment, extremely knowledgeable, fast service, and an extremely rapid turn around on service. More

by chwiplays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Executive Volkswagen responded

We’re pleased that Skip and our service team provided prompt, knowledgeable attention for your Volkswagen. Thanks for entrusting us with your appointment and for noting the quick turnaround; we look forward to serving your vehicle’s needs in the future. Make the Right Decision, Make the Executive Decision!

June 24, 2026

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Employee Rating

Love coming to Exec VW. Service is prompt and I always get my car back More

by MANGENEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Executive Volkswagen responded

It’s great to hear our team consistently provides prompt service and returns your Volkswagen quickly. Thanks for the five-star rating. We look forward to welcoming you back soon. Make the Right Decision, Make the Executive Decision!

June 22, 2026

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The executive team has fantastic communication skills. They are friendly, helpful and kind. Services done on my car were done so in a timely manner. Skip was also very willing to answer any and all questi More

by gabby321
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 22, 2026

Executive Volkswagen responded

Thank you for highlighting Skip’s help and our team’s clear communication during your Volkswagen Atlas service. We’re glad the work was completed promptly and you felt supported throughout. We appreciate your trust and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

June 21, 2026

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Amazing customer service, fast and personable. The staff are great, and very knowledgeable. Just great More

by MAHOG18
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 21, 2026

Executive Volkswagen responded

Thank you for mentioning our prompt and personable service. We’re glad your Volkswagen Tiguan received knowledgeable care. We appreciate you choosing us for service and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

June 19, 2026

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Employee Rating

Great customer service I enjoy seeing the video updates about what was found Thank you More

by andreasumpter930
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 19, 2026

Executive Volkswagen responded

Hello, thank you for sharing your experience with the video updates on your Volkswagen Tiguan service. Skip and our team are glad those reports kept you informed. We appreciate your feedback and look forward to serving you again. Make the Right Decision, Make the Executive Decision!

June 17, 2026

Dealership Rating
Employee Rating

The staff is always professional, pleasent,and accommodating The quality of work is outstanding at all times More

by ARTAIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Executive Volkswagen responded

It’s wonderful to hear our team treated you with care and attention during your Volkswagen Taos service. Delivering reliable performance checks and quality results is what we aim for. Make the Right Decision, Make the Executive Decision!

June 13, 2026

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Employee Rating

Skip is wonderful. He clearly explained what needed to be done and gladly answered my questions. Very professional. He even called as a follow-up to make sure I receive More

by MTW763
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 13, 2026

Executive Volkswagen responded

Thank you for recognizing Skip’s professional approach and for noting his clear explanations throughout the service. We appreciate that he followed up to confirm you received his text about your Volkswagen Jetta being ready. Make the Right Decision, Make the Executive Decision!

June 13, 2026

Dealership Rating
Employee Rating

Skip is wonderful. He clearly explained what needed to be done and gladly answered my questions. Very professional. He even called as a follow-up to make sure I receive More

by MTW763
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 13, 2026

Executive Volkswagen responded

Thank you for sharing how Skip guided you through your Volkswagen Jetta service and promptly followed up to ensure you got his text about your car being ready. We’re glad his clear explanations and professional approach made the process smooth. We appreciate the A+ rating and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

June 11, 2026

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Employee Rating

Professional and attentive They listen and take the time to have a conversation not check the box method More

by McFadden0
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 11, 2026

Executive Volkswagen responded

It’s wonderful to hear our service team treated your Volkswagen Atlas with professional and attentive care. We appreciate you recognizing how we take the time to listen and engage rather than just checking boxes. Make the Right Decision, Make the Executive Decision!

June 11, 2026

Dealership Rating
Employee Rating

The dealership is easy to get to. It’s also easy to schedule appointments online. The text sent informative videos that are easy to follow to explain exactly what’s going on during ma More

by juliedougherty06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Executive Volkswagen responded

We’re glad our location was easy to reach and that scheduling online was simple. It’s rewarding to hear the service videos clarified each step of your Tiguan’s maintenance. Thank you for choosing us for your service needs. Make the Right Decision, Make the Executive Decision!

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