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Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
408 Reviews
4.9

408 Reviews

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408 Reviews of Skip Scanlon

May 16, 2026

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Employee Rating

I drive from Norwalk to north haven for this dealer. They are extremely well run and their service department is absolutely exceptional. I had my GTI to 240k and they’re the only dealership I have ever More

by NDCRAIGJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Marlena Anzalone, Collin Bourque

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May 16, 2026

Executive Volkswagen responded

Thank you for making the trip from Norwalk to North Haven. We’re thrilled our service team has earned your trust through all those miles on your Volkswagen. It’s an honor to be the only dealership you rely on for maintenance. Make the Right Decision, Make the Executive Decision!

May 14, 2026

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Employee Rating

Great customer service and support with vehicle issues or purchase. Greet with concern and understanding More

by sayanhp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brouard, David Knapp, Chris Bonilla, Marlena Anzalone

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May 14, 2026

Executive Volkswagen responded

It’s wonderful to hear our team provided thoughtful attention and support throughout your purchase and with any vehicle needs. Congratulations on your new Volkswagen Atlas and thank you for sharing your experience. Make the Right Decision, Make the Executive Decision!

May 12, 2026

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Employee Rating

It is always a pleasure to do business at this dealership. I would never bring my vehicle anywhere else! More

by durnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Marlena Anzalone, Collin Bourque, Jade Gerber

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May 13, 2026

Executive Volkswagen responded

We’re delighted to be your go-to for service on your Volkswagen Tiguan. Thank you for trusting us again and we look forward to your next visit. Make the Right Decision, Make the Executive Decision!

May 10, 2026

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Employee Rating

Don't know much about the dealership but Skip in service was very professional and took care of our car. He was also very informative and kept us up to date. More

by mahadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Executive Volkswagen responded

It’s great to hear Skip handled your Volkswagen Passat service with professionalism and kept you informed. Thank you for the five-star rating; we hope to assist you again for your next service. Make the Right Decision, Make the Executive Decision!

May 10, 2026

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Best service and buying experience of any dealership I’ve been to and I have lots of experiences to compare after about 45 years of buying and driving… More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bonilla

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May 10, 2026

Executive Volkswagen responded

It’s wonderful to hear your praise after decades of purchasing vehicles. We’re glad our team delivered a standout Volkswagen ID.4 service and buying experience. Please reach out if we can assist with any future needs. Make the Right Decision, Make the Executive Decision!

May 10, 2026

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I had an urgent concern about my car oil level and Skip arranged to take in my car right away. More

by susanjdarc
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Executive Volkswagen responded

Thank you for the 5-star review. We’re glad Skip could get your Volkswagen Passat in quickly to address the oil level. We look forward to helping you again. Make the Right Decision, Make the Executive Decision!

May 08, 2026

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Employee Rating

Friendly and helpful service. The whole team remains welcoming and very accommodating as I needed a space to work while waiting for service to be completed. More

by WOLFEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Mary Ann Gallagher, Scott Brouard, Chris Bonilla, Marlena Anzalone, Jade Gerber

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May 08, 2026

Executive Volkswagen responded

Thank you for the 5-star rating and for noting our friendly and helpful service. We’re glad the team could provide a workspace while your Volkswagen underwent service. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

May 06, 2026

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Employee Rating

I brought my car in most recently because it was acting funny/almost stalling when starting from a stop. Service department checked the codes and tried to duplicate the problem and reassure me that there i More

by ANDREW_LEONARD68
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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May 08, 2026

Executive Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Executive Volkswagen are glad to have you as a customer. Make the Right Decision, Make the Executive Decision!

May 05, 2026

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Employee Rating

Great support throughout entire process. Really appreciate the follow up and attention to to detail. More

by jkieran455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

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May 05, 2026

Executive Volkswagen responded

Thank you for trusting our team with your Volkswagen ID.4 service. Skip and Marlena will be pleased to hear the follow-up and attention to detail made a difference. We appreciate your feedback and look forward to helping you again. Make the Right Decision, Make the Executive Decision!

May 04, 2026

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Employee Rating

Good people. Always friendly and knowledgeable. Would highly recommend them They take care of my service in a timely manner. More

by TJDRZYZGA
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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May 04, 2026

Executive Volkswagen responded

Thank you for recognizing our team’s friendly and knowledgeable support during your Volkswagen Jetta service. We’re pleased we could complete your service promptly and appreciate your recommendation. Make the Right Decision, Make the Executive Decision!

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