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Executive Volkswagen - Service Center

North Haven, CT

4.9
352 Reviews

352 Reviews of Executive Volkswagen - Service Center

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January 12, 2020

They were extremely helpful. We showed up on the doorstep with two cars instead of the one scheduled, and they bent over backwards to accommodate us. More

by paul
Recommend Dealer
Yes
Employees Worked With
We dealt with the man on the Service desk whose name I have forgotten. He was really great.
Jan 13, 2020 -

Executive Volkswagen responded

It was our pleasure to assist you, Paul! Thank you so much for coming to Executive Volkswagen of North Haven for your auto service needs. Have a wonderful week!

January 10, 2020

Oil Change I have only used the dealership for oil change. I have dealt with skip scanlon who was very kind and courteous. He kept me updated on my car progress More

by Jcuticelli01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Jan 12, 2020 -

Executive Volkswagen responded

Thank you so much for your 5-star review and your endorsement of Skip! We appreciate the opportunity to earn your business and thank you for choosing Executive Volkswagen of North Haven!

January 06, 2020

Once again a wonderful experience. All staff were pleasant, helpful, and professional. The repair was done promptly and well. And, it was done to my time schedule. More

by MgsAltstarz
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 06, 2020 -

Executive Volkswagen responded

"Pleasant, helpful, and professional" are all words we love to see! Thank you for trusting us with your vehicle again. If any future issues should arise, the team at Executive Volkswagen of North Haven will be here to help.

December 30, 2019

A clean, comfortable, and pleasant atmosphere to bring your car in for service. From the door in to the door out, a good experience. Will bring my car here again and recommend this place to others. More

by MgsAltstarz
Recommend Dealer
Yes
Employees Worked With
All
Dec 30, 2019 -

Executive Volkswagen responded

Thank you for the review! We couldn't be happier to hear that you enjoyed your visit with us at Executive Volkswagen of North Haven. We look forward to working with you again!

December 27, 2019

This is the best dealership I have ever been to. Thank you Vanessa for being so welcoming, patient and knowledgeable in your department. The lobby/ waiting area is so comfortable, clean and kid friendly f More

by lizparra3
Recommend Dealer
Yes
Employees Worked With
Vanessa Garcia
Dec 27, 2019 -

Executive Volkswagen responded

Than you so much for being a loyal Executive Volkswagen of North Haven customer! We are so glad that you can depend on our team to keep you safe out on the roads. We appreciate your kind words about Vanessa and our facilities. Have a wonderful weekend!

December 22, 2019

Staff is very helpful and friendly. Skip is very knowledgeable, and makes sure you understand everything that’s been done to your car. He provides outstanding service. More

by Kpascucelli
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Dec 23, 2019 -

Executive Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that Skip and our staff here at Executive Volkswagen of North Haven helped you out. We will be sure to let Skip know that you appreciate his service!

December 06, 2019

First Service-10,000 Miles I did not experience any issues or problems with this service visit. The service advisor explained everything, the recall work was done, and she also More

by celestedenison
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Garcia
Dec 06, 2019 -

Executive Volkswagen responded

Thank you for the review! We are so pleased to hear that you enjoyed your service visit with us here at Executive Volkswagen of North Haven. We couldn't be happier to have you as a customer!

November 05, 2019

New Tires My appointment for new tires was professionally planned and executed. Realignment accomplished on the same day and within the estimated time the appoi More

by Paul A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Nov 05, 2019 -

Executive Volkswagen responded

Hi Paul - It's great to hear that your tire replacement went smoothly and was completed in a timely manner. Thank you for choosing Executive Volkswagen of North Haven for your auto service needs!

November 04, 2019

Very good service I have brought my Jetta there for years. Always good service! Sometimes the wait is long, however this time it was within the time quoted. More

by Elenam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of service advisor name
Nov 04, 2019 -

Executive Volkswagen responded

Thank you so much for trusting us with your Jetta over the years! We are glad that you can depend on our team to keep you safe out on the roads. We appreciate you sharing this feedback and look forward to our continued relationship.

November 03, 2019

Great service What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 w More

by I hate your survey.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Girven, John Sumner, Candy Schmidt, Scott Johnson
Nov 04, 2019 -

Executive Volkswagen responded

Thank you for the 5-star review! We appreciate you taking the time to let us know you had a good service experience at Executive Volkswagen. Thanks!

Nov 04, 2019 -

Executive Volkswagen responded

Thank you for the 5-star review! We appreciate you taking the time to let us know you had a good service experience at Executive Volkswagen. Thanks!

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