Exeter Subaru
Stratham, NH
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2,093 Reviews of Exeter Subaru
The service department is incompetent. I brought my car in with a foreign object in the tire. They had the car for 2 days said it was fine. Got it back. Nail in the tire. The manager Chris I brought my car in with a foreign object in the tire. They had the car for 2 days said it was fine. Got it back. Nail in the tire. The manager Christine told me to bring it in on Saturday. But the warranty company is closed Saturdays. They have no loaner car available either. The manager Christine who assured me she’d be in touch with me refused to call me at all, and I was left to deal with incompetent Ryan who didn’t believe me there was an issue to begin with. More
I loved working with Chris. She was very welcoming and competent but I never felt pushed. I bought my car from this dealership because of her!! She was very welcoming and competent but I never felt pushed. I bought my car from this dealership because of her!! More
Great customer exprience, so far . .............. Chis and the dealership time have been very helpful in helping me get to know all the technology available in my new vehicle .............. Chis and the dealership time have been very helpful in helping me get to know all the technology available in my new vehicle More
This will be my fourth purchase through Exeter Subaru. Ann is the best and I would highly recommend her to anyone. She is knowledgeable, honest and easy to work with. Always goes above and beyond! Ann is the best and I would highly recommend her to anyone. She is knowledgeable, honest and easy to work with. Always goes above and beyond! More
Ann was very personable and easy to speak with. She is very knowledgeable about the car and gave a detailed presentation on the safety and general features as well as describing how Subaru's differ She is very knowledgeable about the car and gave a detailed presentation on the safety and general features as well as describing how Subaru's differ from other car brands. She was patient with my questions and allowed me to take my time considering whether to buy without being intrusive or pushy in any way. I appreciated the detailed tutorial of all the features when I picked up the car as well as her invitation to call anytime if I needed more help. She is a real asset to your dealership. More
Went for a simple 1 tire change. Made an appointment with them knowing the issue and that it would be under the insurance that they had sold me. They told me it would be no more then Made an appointment with them knowing the issue and that it would be under the insurance that they had sold me. They told me it would be no more then and a hour and a half. Waited over 3 hours and all they did was try and upsell me and tell me I should be “happy” they were accommodating. Abysmal service and communication. More
very impressed with my first service visit here. Very personable staff, and contacted me throughout the diagnosis of my vehicle. Will definitely return! Very personable staff, and contacted me throughout the diagnosis of my vehicle. Will definitely return! More
I just bought an Outback through Ann. She was very helpful in the process and has a lot of knowledge about the car. She gave a great tutorial on all of the car's features. Thanks! She was very helpful in the process and has a lot of knowledge about the car. She gave a great tutorial on all of the car's features. Thanks! More









