Exeter Subaru
Stratham, NH
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2,093 Reviews of Exeter Subaru
This is the third car I have bought from Exeter Subaru. The repeat business should speak for itself. I have been very pleased by their professional service. As a woman buying a car I appreciate that I was The repeat business should speak for itself. I have been very pleased by their professional service. As a woman buying a car I appreciate that I was treated as an informed and intelligent consumer. Unfortunately, women cannot always expect that type of professional treatment at an auto dealership. I have already recommended Tim, the Forester, and the dealership. More
I initially went to this dealer to test drive only. The salesman, Eric, approached me on the lot and was very helpful in picking out a few models to drive. After the test drives I decided to leave, secret salesman, Eric, approached me on the lot and was very helpful in picking out a few models to drive. After the test drives I decided to leave, secretly loving the Forester I had just driven. Eric didn't try to keep me there or desperately sell me anything. He thanked me for visiting the dealership and the sales manager also thanked me as I left. I came back after lunch and decided to get the car. Eric spent amble time with me to make sure I was comfortable with the pricing and had the financing options I wanted. The business manager also spent plenty of time going over everything before I signed the paperwork. Eric has spent the time to follow up and make sure I'm happy with my purchase. I feel like I can call or email him with any questions I may have in the future. More
Jane did an excellent job in providing me with the necessary service I required in seeking out a new vehicle. She was able to assist me in finding the right car for what I needed, while also being cau necessary service I required in seeking out a new vehicle. She was able to assist me in finding the right car for what I needed, while also being cautious over the monthly payment I could readily afford to make. Thanks to Jane's diligent work, and the flexibility of the Exeter Subaru team, I was gladly able to drive away in my new Subaru Impreza knowing that I had been treated like a human being, and not just some walking-talking commission check like I've experienced at other dealerships. More
An honest car dealer that went the extra mile! They kept in touch but did not hassle us. Their facility was comfortable with offers of test drives, coffee, and the like. We were very surprised and pleased w in touch but did not hassle us. Their facility was comfortable with offers of test drives, coffee, and the like. We were very surprised and pleased when we were told that they would accept a personal check. Friends have told us of hassles when told by other dealerships that they had to produce bank or certified checks. More
I'd worked with a different Subaru dealer in the past, and when they failed to put together a lease package that fit my budget, I began shopping around. I reached out to Exeter Subaru first via pho past, and when they failed to put together a lease package that fit my budget, I began shopping around. I reached out to Exeter Subaru first via phone, and was extremely impressed with the candid and friendly demeanor of the staff. When I then visited in person I was greeted by Dan Maynes, with whom I worked to find a car and lease package that fit my price range. In every sense of the phrase, where other dealers fell short, Exeter Subaru excelled. The down-to-earth and honest staff, particularly Dan, made my entire experience enjoyable-- not a word I'd typically use to describe shopping for/purchasing a new car. If you're in the market for a fun (yes, it was fun!) and smooth experience with a genuine expert to lend insight/advice to best meet your needs- visit Exeter Subaru. More
Recently moved to the Exeter area and visited Exeter Subaru to research options for reducing our monthly car payments. The internet manager introduced me to Eric P. and he gave me the information we nee Subaru to research options for reducing our monthly car payments. The internet manager introduced me to Eric P. and he gave me the information we needed to decide on trading in our 2011 Outback and leasing a new Outback. It was a very easy process and Eric and the rest of the staff at Exeter Subaru was professional and made the process quick and easy. We took delivery last week and are looking forward to enjoying our new car in the coming months. More
I was recommended by one of my relatives to visit Exeter Subaru. My experience there with purchasing the 2013 Impreza was good and the price was reasonable. Dan was very patient, friendly, and responsive. Subaru. My experience there with purchasing the 2013 Impreza was good and the price was reasonable. Dan was very patient, friendly, and responsive. I would definitely recommend to anyone I know who is interested in getting a new vehicle. More
This is the second vehicle I purchased from this dealership and after a gap of two car purchases, one Toyota and a Nissan. I returned to check out a Crosstrek and ended up leasing an Outback. The dealership and after a gap of two car purchases, one Toyota and a Nissan. I returned to check out a Crosstrek and ended up leasing an Outback. The sales process remains low key, and Eric was very pleasant and patient to deal with as were the sales manager and person handling the paperwork for the dial lease/purchase. In short, the dealership had improved on their customer service at the sales end from my first experience, which was gratifying, given that my return for a purchase was based on the personalized experience from my previous purchase. This was e first time that I leased a vehicle rather than purchasing, so the pricing breakdown with my trade was a bit confusing, but overall, I felt they treated me fairly and am satisfied with the final price and payments. I look forward to reporting out on the service dept. once I get to that point. More
My husband & I came with a 2010 Forester knowing now was the time to trade. As we are both retired & only drove 20,000 miles in 3 years, Jane Button explained the lease plan to us. For us it made more was the time to trade. As we are both retired & only drove 20,000 miles in 3 years, Jane Button explained the lease plan to us. For us it made more sense to lease than to buy. We also learned that we had more value in our car than what we thought. As Jane explained, we could not only have anew care, but our payments were minimal because our Forrester had so much value. More
I recently decided it was time for change from my 2007 Mini Cooper S. I loved the car but I needed more space. I narrowed down my choices to two different small sedans, one of them being the 2013 Impreza. Mini Cooper S. I loved the car but I needed more space. I narrowed down my choices to two different small sedans, one of them being the 2013 Impreza. My first experience at Exeter Subaru was with Eric Pokorski. I stopped by randomly one night on my way to the grocery store just to look at the Imprezas up close. Eric was great. He came out and talked about the car with me. He wasn't pushy and had nothing negative to say about the other brand I told him I was looking at. He opened up a few different imprezas (Hatchback, Sedan, and the Sport) so my girlfriend and I could view all of them. He answered all my questions knowledgably and gave me his card before I left. The following weekend I test drove the other sedan I was thinking about (I am going to leave out the name because my experience with the company wasn't the greatest and I am not one to bash people from behind a keyboard). The sales person I spoke with wasn't knowledgeable at all. I asked if the car came in a manual transmission and he said he did not know and would have to check. We drove the vehicle and he directed me where to go. He made me drive in heavy traffic. I got no feel for the car and the short 5 minute test drive was spent stuck behind a line of cars. The whole process of talking about/test driving the car and sitting down to figure out what financials of the car would look like took about an hour and fifteen minutes. Also when I told the salesman I was interested in Subaru as well he began bashing their product. I hate when people do this. He had more negative things to say about other cars/dealerships than good things to say about the car we were test driving. After that not so pleasant experience I returned to Exeter Subaru. I was greeted by Dan Maynes who told me Eric was not in but he would be happy to take me for a test drive. We looked at the different models and decided I wanted to take the Sport model for a drive. Dan directed me on a nice cruise where we were able to drive on the highway as well some back roads. I was able to get a great feel for the car. We then went inside to discuss financials and I quickly had my trade in appraised and a piece of paper in front of me showing me what my options were. The entire process took about forty five minutes. They were much quicker than the other dealer (who didn't even appraise my trade in). I took the financials home to think it over. After test driving and dealing with the people at Exeter Subaru I knew I wanted a Subaru and I knew if I was going to buy one I wanted to do my business with them. The only things I had to think about were financials as well as model/color. I decided I wanted to buy and returned a couple days later. They did not have the combination of Model/Color/Transmission I wanted in stock so they set out to find one for me. We went over financials, started paperwork, and I put down my deposit. This was all on a Friday so they began the search the following Monday and secured the car Monday afternoon. It was trucked to the dealership Tuesday afternoon, and was mine by Wednesday. The process was very smooth and hassle free. Throughout the process I dealt with multiple people at the dealership and they were all wonderful. I give them scores of 5's/Great across the board because I couldn't have asked for a better experience. If you are interested in a Subaru I highly suggest you go to Exeter Subaru. If you are like me and want this process to be quick and easy, you wont be disappointed. More









