Exeter Subaru

DJ helped me find the car that's right for me! After taking me on two test drives, DJ answered all my questions about the 2011 Subaru Outback that I ended up purchasing. DJ made me feel welcome and After taking me on two test drives, DJ answered all my questions about the 2011 Subaru Outback that I ended up purchasing. DJ made me feel welcome and guided me through the process at my own pace. He did a great job of making me feel comfortable while buying my first car. Everything in the process was clear, straightforward, and well-explained. He also made the process a lot of fun! More

CROSSTREK LEASE Sales staff & finance people were , from start to finish, very pleasant and professional. Our initial contact was with David in sales and then contin Sales staff & finance people were , from start to finish, very pleasant and professional. Our initial contact was with David in sales and then continued with Ann Italia. Both were very helpful, Ann, in particular, was honest, up front and very patient as we worked through the process and went from shopping a used vehicle to leasing a 2019 Crosstrek. The general manager, Darren Coute, made sure all the entire process was a pleasure and Ann took great care of all of our concerns, answered all our questions and took extra time to make sure my daughter was comfortable and well briefed on the operation of the car. Thanks to the entire Exeter Subaru staff for making the process a pleasure. More

Easy, honest, friendly, fair We worked with Mitch and Dan when purchasing our 2019 Subaru Outback. Mitch was awesome--not your stereotypical car salesman. He was honest, genuine, We worked with Mitch and Dan when purchasing our 2019 Subaru Outback. Mitch was awesome--not your stereotypical car salesman. He was honest, genuine, and incredibly helpful. It was clear that we were his priority. He worked with Dan to negotiate the price and package; we are happy with our purchasing experience. Eileen was also very helpful, friendly, and patient during the purchasing process. The car we wanted wasn't on the lot, so we had to come back a couple days later once our car arrived. Unfortunately, we were driving our new car off the lot when we realized that it didn't have a moon roof, which we specifically wanted. All of the test drives we did had a moon roof, but Mitch didn't realize that we were wanting a moon roof--we said we didn't want the navigation package, which we didn't realize includes the moon roof. Mitch felt awful and took full responsibility for the mix-up... We had already been at the dealership for hours, it was getting late, and we were starving and ready for dinner; so, we just took the car as is. We understand that things like this can happen, and we don't think any lesser of Mitch--we still recommend him. But we were bummed to not have a moon roof--and that is what we had in mind as we were negotiating the price. We later worked with Kayland and Jimmy to "make things right"--obviously you can't add a moon roof to the car, so we got a good deal on another accessory of our choice. Kayland and Jimmy made this process easy and enjoyable. More

Fantastic Service Department I brought my Cross Trek in for a routine service and always appreciate the attentiveness of the employees and the comfort of the waiting area. I brought my Cross Trek in for a routine service and always appreciate the attentiveness of the employees and the comfort of the waiting area. More

Pleasant experience After owning a BMW X3 for 4 years, we were in the market for a new car. We were going to buy another X3 and had shopped around for a new one. But we a After owning a BMW X3 for 4 years, we were in the market for a new car. We were going to buy another X3 and had shopped around for a new one. But we also began to shop around for other vehicles. While we loved our X3, we were looking for a vehicle with updated safety features such as blind spot detection and lane assist. Living in New England, the car must have 4 wheel drive due to the snow and ice in the winter. Also, we did not pay to pay a lot of $$$$$ for those safety features We shopped around for cars that met these criterias. We decided to look at a Subaru because of all of the safety features, the 4 wheel drive, and Subaru's experience with 4 wheel drive. We thought we wanted a 2019 Forester Touring Model. Rosa helped us and was a big help in allowing us to decide what we wanted. However, Exeter did not have one available. We came close to visiting another dealer in another state. But we were drawn to Exeter Subaru because of the friendliness of the dealership plus it is a local dealer. That was a factor in our decision. We decided to look at 2019 Outback Touring that was in stock at Exeter. Rosa had the vehicle ready and we drove and fell in love with this car. We bought the car and are very happy with it. We feel this car is superior to the BMW as it rides better (does not have run flat tires) and is very quiet inside. The safety features included such as blind spot detection, lane assist, rear backup protection with the rear camera all help in avoiding accidents. Comparing the Exeter Subaru the BMW dealerships we have purchased vehicles from is a huge difference in attitudes. We felt we were welcomed at Exeter Subaru and that people wanted to work us. Highly competent and caring people. Thank you Rosa and Dan for working with us. More

Best car buying experience Exeter Subaru is one of the best dealerships we've dealt with in a very long time. Employees are very knowledgable, straight forward and personable. W Exeter Subaru is one of the best dealerships we've dealt with in a very long time. Employees are very knowledgable, straight forward and personable. We left the dealership same day with our new Outback because we got a fair deal, they listened to our needs, answered all our questions and we didn't feel rushed or pressured at all. I see this dealership as our "go to" moving forward and definitely would recommend to others. Thank you to Kayland P., David P., Eileen B. and Darren C. for making the process so easy and for the great customer service. We love our Outback! More

Great Experience from beginning to end Everyone was friendly and quick to call back. No rush to meet any deadlines. Prices were consistent and predictable which makes for an easy buying exp Everyone was friendly and quick to call back. No rush to meet any deadlines. Prices were consistent and predictable which makes for an easy buying experience. More

Everyone was wonderful They made the experience as painless as possible. It was a one stop buying experience for me due to Hanna’s diligence and persistence trying to get a They made the experience as painless as possible. It was a one stop buying experience for me due to Hanna’s diligence and persistence trying to get a deal done. More

Superb experience I began my search for new cars online. I spoke to and emailed Kayland to find out about special offers and to compare several Subarus with each other I began my search for new cars online. I spoke to and emailed Kayland to find out about special offers and to compare several Subarus with each other. She was so friendly, helpful, down to earth and professional. She gave me confidence that I would be treated well. My husband and I met Mitch when we went to the dealership. I can't say enough good things about him. He was gracious, professional, helpful, extremely attentive over the next several weeks. I highly recommend him to anyone looking for a car. More

satisfied customer very pleased with the dealership and staff. There were no high pressure sales tactics. The staff were knowledgeable and transparent in all communica very pleased with the dealership and staff. There were no high pressure sales tactics. The staff were knowledgeable and transparent in all communications. I would recommend this dealership when looking to purchase a car. More