I stopped at this dealership to enquire about a Honda, a sales person showed up and asked me to wait, told me that he will get keys..I told him outside weather is 20F and so cold. My 2 year old baby sleeping in the car & my wife with him. He went inside didn’t show up for 10 mins, I have seen couple of other people going in the same room and they are discussing about some other car. I asked receptionist to call him, she said rudely, I don’t know u wait.. then after 15 mins I walked into that room and asked him then he came out and said I dint have that car and it’s wearhouse.. after few mins he said he didn’t find keys of that car... so for that long no update, not sure how long they want me to wait & stand there.. Finally he took my number and said will call in couple of hours . It’s almost 48 hours no update, no call back..
first time I am seeing a dealer who is not showing any interst of business.. I am really disappointed, wasted lot of time here..
Altin was amazing. Professional, courteous, proactive, and very helpful. He made my experience easy, quick, and added no pressure. The vehicle was just right for me, and started the process.
Meka, the finance manager, was also a phenom.
She was honest, helpful, and real!
Shawn was our salesman from Exotic Motors and this man was fantastic from the 1st phone call to the delivery of my car. Buying this car from out of state I needed complete confidence in my salesman and Shawn exceeded my expectations. Because of Shawn I will look to Exotic Motors for future cars.
Bought my first expensive car from this dealership and brought it home to find some issues with the car. I brought it to a mechanic to have some quotes and inspection done on the car and found I had a small chunk of cash I needed to pay for repairs to the vehicle. After a few calls with the GM, Rick, we were able to settle on an amount to return to me to help with the repairs. Be careful, and make sure you inspect the car before you sign the papers.
Great service, everyone was very friendly and welcoming and willing to help. A special thanks to Altin for helping me with my purchase- he listened to all of my concerns including pricing and paid close attention to details that I was requesting all within remaining at a reasonable cost, very knowledgable and caring when it comes to the cars and his customers, the BMW and his service was absolutely great!
Rick G. provided the best customer service that anybody can hope for. I will start at next vehicle search at Exotic Motors from now on and would recommend them to friends and family. Vehicle has been reliable and trouble free since purchased in March of 2017.
Great transaction, very nice people. Would buy a car again from them. Worked with their General Manager Rick Ghous was very helpful & honest! Great selection of Luxury and Exotic cars check these guys out.