
F.C. Kerbeck Buick GMC
Palmyra, NJ

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149 Reviews of F.C. Kerbeck Buick GMC
I recently purchased my second car from F. C. Kerbeck and could not be happier with it! Everyone at Kerbeck was very welcoming and helpful the second I walked in the door. They were able to answer any questi could not be happier with it! Everyone at Kerbeck was very welcoming and helpful the second I walked in the door. They were able to answer any questions I had and pointed me in the direction of exactly what I was looking for in a car. They were able to give me a great deal on my Buick Verano, which had everything I was looking for in a car! This experience was just as great as my first time purchasing at this dealer, I will definitely continue to purchase cars from Kerbeck! Highly recommend! More
Wonderful experience from the second I walked through the door until the time I left. I was greeted enthusiastically by two employers and couldn't have felt more welcomed. I myself am not very knowledgeable door until the time I left. I was greeted enthusiastically by two employers and couldn't have felt more welcomed. I myself am not very knowledgeable when it comes to cars, but after speaking with Gabe I feel confident in my future purchase with F.C Kerbeck. Thanks again guys you were great! More
The service I recieved at kerbeck exceeded all of my expectations. They addressed all of my questions and concerns, found exactly what I was looking for, and at a fair price. I will absolutely go back f expectations. They addressed all of my questions and concerns, found exactly what I was looking for, and at a fair price. I will absolutely go back for my next vehicle! More
IT WAS AN UNBELIEVABLE EXPERIENCE, I WOULD DO IT AGAIN, AS A MATTER OF FACT I PURCHASED TWO VEHICLES IN ONE YEAR AND SO MY FATHER PURCHASED ONE, IF YOU ARE LOOKING FOR THE BEST PRICE AND EXCELLENT SERVICE AS A MATTER OF FACT I PURCHASED TWO VEHICLES IN ONE YEAR AND SO MY FATHER PURCHASED ONE, IF YOU ARE LOOKING FOR THE BEST PRICE AND EXCELLENT SERVICE FROM A GREAT AND FRIENDLY STAFF, F.C. KERBECK IS THE BIGGEST AND THE BEST STAFF AND HAS THE BEST SELECTION OF VEHICLES. THERE SERVICE DEPARTMENT IS FAST , THOROUGH AND FRIENDLY! I WOULD DO IT ALL OVER AGAIN, SINCERELY ARTHUR, A VERY SATISFIED CUSTOMER! More
Went in to look at a Buick Enclave and realized that it was a little out of my price range. Once I told the salesman that I wanted to look at a less expensive vehicle, his tone totally changed. All of a su was a little out of my price range. Once I told the salesman that I wanted to look at a less expensive vehicle, his tone totally changed. All of a sudden he could not care less about selling us a car. I guess unless your planning on buying the top tier cars, they do not care about you. Left the Kerbeck and went over to Burns GMC in marlton. Love my new Terrain !! Glad I didn't buy at Kerbeck. They are a sub par dealership. More
I bought my 2013 GMC Terrain from FC Kerbeck and Not only do I love the car but I had a great experience at their dealership. My salesman was Rob Bellan who was very knowledgable about the Terrain and was ve do I love the car but I had a great experience at their dealership. My salesman was Rob Bellan who was very knowledgable about the Terrain and was very low pressure. He went over every detail of the vehicle. And once we said "Yes!" he announced it over the loud speaker for the entire dealership to hear and the manager Steve Willis came over to congratulate us and give my wife flowers and to thank us for coming to us. Even after we left Rob made sure to fallow up with us to ensure we completely understand all these gadgets in the Terrain. It was a great overall experience and my family and I wi be coming back to see Rob and the entire Kerbeck crew. More
Very good experience at FC Kerbeck. There was a little hick-up with my new Acadia but the dealership stepped up to the plate and made it right. They gave me a great deal on the car and even gave me a $300 hick-up with my new Acadia but the dealership stepped up to the plate and made it right. They gave me a great deal on the car and even gave me a $300 gift card for my trouble. I will definitely be going back to Kerbeck to get my next car. Thanks to Frank, Steve, Denny and Lauren for all your help. More
We went to FC Kerbeck in Palmyra in July 2012 to purchase a new car. We needed a bigger car since we were having our first child. At first the experience was pleasant, we got what we thought was a “good de a new car. We needed a bigger car since we were having our first child. At first the experience was pleasant, we got what we thought was a “good deal”. Two weeks after purchasing the car we had to bring it in b/c the air conditioner was broken. We thought ok a little something that can go wrong. Since then our XM Radio has broken, our gear shifter sticks periodically, & the ignition key sticks periodically. We took the car back to FC Kerbeck within 6 months of buying it and they wanted nothing to do with us. They sold us this piece of crap and they could have cared less and wanted nothing to do with fixing the problem and making it better. I wanted to bring our car back and get a new car, not an upgrade, not a better model I just wanted the exact same car I had purchased, except I wanted a car that worked. Their only solution was that we had to trade in our car and buy a new one. All said and done when we initially bought the car we had 6500.00 down with cash and trade. After sitting in the dealership for and hour or so he informs us he doesn’t even have any Terrains on the lot to give me. He knew we were coming to look at new cars why wouldn’t you have the info already before we got there? I agreed to buy a new car if they would take the same amount off the new car to keep the payment about what we are paying now. Our salesman Brian said “why would we take that loss?” Um because you sold me this piece of crap car and you represent GMC and you should have done that for me and then Dealt with GMC on your own. Dealing with them was a nightmare. They could care less about customers, they want the sale and the good survey. After our purchase I cannot tell you how many phone calls and letters I received to give them an excellent survey, it was bordering on harassing. The most disturbing part of the whole story is when we were at the dealership arguing about the car I asked Brian what he was going to do with our car if it worked out. He said “I’m going to re-sell it”. Good thing they didn’t agree to take it back, or the next person after me could have bought this car that had all these issues! Only good thing I can say is the service people are nice and helpful. More
I bought my 2013 Buick Verano from FC Kerbeck. My salesman was Rob Bellan, he treated us great and knew a lot about the vehicle. Very trustworthy. And I will definitely be referring my friends and f salesman was Rob Bellan, he treated us great and knew a lot about the vehicle. Very trustworthy. And I will definitely be referring my friends and family to Rob. More
BEWARE!!!!!!! If a deal seems to good to be true...IT IS!!!!! I saw advertisements for a new vehicle showing a very low payment per month after "dealership discounts" ... I called and they said "YES! COM IS!!!!! I saw advertisements for a new vehicle showing a very low payment per month after "dealership discounts" ... I called and they said "YES! COME OVER! GREAT DEALS! BLAH BLAH BLAH" After I got there & did the numbers... the wanted to give me pennies for my trade! (way below KBB) ..then they tell me my payment will be slighly higher than advertised..SLIGHTLY? IT WAS ALMOST 3 TIMES WHAT WAS ADVERTISED!!! Of course I didn't qualify for any of the rebates, or discounts.... I wish they would have told me on the phone, it was unrealistic, so I could have saved an 1.5hr DRIVE! VERY VERY VERY MISLEADING!!!!!!!! DO NOT BE FOOLED INTO COMING IN...there prices are the same as anywhere else, (if not higher!!!) More