FX Caprara Chrysler Dodge Jeep Ram
Watertown, NY
424 Reviews of FX Caprara Chrysler Dodge Jeep Ram
Jeep repair Everyone was friendly and knowledgeable. I stopped in with a noise concern and it was addressed immediately and fixed the next day! Any time I’ve take Everyone was friendly and knowledgeable. I stopped in with a noise concern and it was addressed immediately and fixed the next day! Any time I’ve taken the Jeep there it’s been the same experience. Very happy! More
Horrible Sat in the busy dealership waiting to while the dealer ran around and never said a word to us on what was going on. Found a car i loved and said I cou Sat in the busy dealership waiting to while the dealer ran around and never said a word to us on what was going on. Found a car i loved and said I could do a couple different things before actually looking into them, which ended up not being able to happen. Then had to come back another day and miss work only for them to again leave us in the dark about what was going on for 5-6 hours. The whole process took way to long and they never updated us on anything while it was happening. Just stuck us in a back room. More
New vehicle purchase. T.R. Fulkerson was our salesman! He was very professional to work with and made the experience of buying a new truck quick and easy. I would definitel T.R. Fulkerson was our salesman! He was very professional to work with and made the experience of buying a new truck quick and easy. I would definitely recommend him to my friends!! More
Extremely poor service vehicle quality Very poor service. Purchased vehicle radio not work/ park sensors malfunctioning. Took 3 visits traveling 1 1/2 hrs each way and waiting total of ov Very poor service. Purchased vehicle radio not work/ park sensors malfunctioning. Took 3 visits traveling 1 1/2 hrs each way and waiting total of over 20 hours traveling and waiting. Month after purchase front brakes had to be replaced where metal to metal and caliper slides were seized. Just waiting on next issue has been non stop.Tim with sales was great, but service and is total different story More
Chris was amazing! Chris was great with us! He was prompt, professional & polite! We’re very pleased with the service we received and couldn’t be happier with our new ve Chris was great with us! He was prompt, professional & polite! We’re very pleased with the service we received and couldn’t be happier with our new vehicle! Thanks FX Caprara! More
Happy Brandon was very helpful and accomodating during my experience. While I initially was interested in a used vehicle he was able to put me in a new vehi Brandon was very helpful and accomodating during my experience. While I initially was interested in a used vehicle he was able to put me in a new vehicle instead. More
Purchase Great staff, good deals. Wish their website updated but ultimately satisfied. Jason was a pleasure to work with. Friendly staff and a pleasure to d Great staff, good deals. Wish their website updated but ultimately satisfied. Jason was a pleasure to work with. Friendly staff and a pleasure to do business with. More
Recall for my 2011 Ram 1500 I’m glad it’s fixed, but it shouldn’t have taken two visits to get it done. I had my appointment set for 2 weeks in advance, but the part “retainer” w I’m glad it’s fixed, but it shouldn’t have taken two visits to get it done. I had my appointment set for 2 weeks in advance, but the part “retainer” was not on inventory, so I had to reschedule another appointment when more parts came in. It would have been nice to check inventories before I came in to have it done, just to find out that I had to come back in at a later date. I would recommend that that on a major recall for a very popular vehicle, like the Ram 1500, that the dealerships have better inventory controls in place, so that there are adequate amounts of parts available. More
Friendly The staff listened to what I wanted, they took the time to get the deal done without trying to small talk me into a different deal. Strait shooters The staff listened to what I wanted, they took the time to get the deal done without trying to small talk me into a different deal. Strait shooters More
Amazing Everyone especially Chris is amazing and friendly. They go above and beyond to get you in new wheels. They make sure to get you the best deal and the Everyone especially Chris is amazing and friendly. They go above and beyond to get you in new wheels. They make sure to get you the best deal and the best vehicle even for your 17 year old. More

