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FX Caprara Ford Mercury Inc.


1 Lifetime Review

5141 US Route 11, Pulaski, New York 13142 Directions
Sales: (315) 298-5114

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1 Review of FX Caprara Ford Mercury Inc.

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February 23, 2016

"Had a warranty issue got no help"

- Excustomernow

I called the dealership today and.spoke to service. I have had my truck for less then 8 months put less then 13 thousand miles on it. The truck has only 26 thousand miles on it and it developed a brake issue. I was informed there is NO warranty on your truck as brakes are not covered. Seems to me that a faulty caliper IS COVERED and I have the balance of the 3 year 36 thousand miles warranty or the least that's what I was told when I bought it. So I took it to my mechanic. .I will pay out of pocket for the new caliper, new rotor and new pads.. I will ALSO NEVER BUY FROM THEM AGAIN. ..I will find a new place to buy vehicles that HAS RELIABLE SERVICE and does honor warranties! ! Thanks for the education. Allen VanTassel Theresa,NY

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