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Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Chantilly, VA

4.1
730 Reviews

4170 Auto Park Circle

Chantilly, VA

20151

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Showing 730 reviews

July 21, 2021

Sherin has been one of the best sell that I met I will come back and deal with her with no problemShe is the best I will come back Envir more cars especially with her More

by genarsalguero2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jul 21, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, therefore we are pleased to hear of your recent visit. We appreciate your kind words and enjoy your purchase. Thank you for choosing Fair Oaks Chantilly Chrysler Jeep Dodge Ram and we look forward to working with you in the future.

July 21, 2021

I had a very pleasant experience with this dealership, specifically working with David G. and Allen R. They were both extremely professional, and maintained excellent communication. I would highly recomme More

by Rich G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GUEVARA, Allen Rivani
Jul 21, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi, Rich! Thank you for the 5-stars and feedback. The team at Fair Oaks Chantilly Chrysler Jeep Dodge Ram is glad your experience was excellent. Let us know if you need anything else.

July 21, 2021

SHEREEN LEGORRETA WAS AWESOME!! SHE HEPLED ME TREMENDOUSLY, VERY KNOWLEDGEABLE AND GENUINELY PLEASANT!! GLAD I DECIDED ON A NEW TRUCK THANK YOU SHEREEN YOU ROCK!! More

by Stacy G Pierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jul 22, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

We are pleased to learn you had such a positive experience with us, Stacy! Thank you for your business and we hope to see you here again down the road!

July 12, 2021

It’s been a pleasant experience here at this dealer! Very streamlined and happy to help make action happen! I worked with Shereen, she has been simply wonderfull More

by Alfredo arone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jul 12, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

We love hearing this! Thank you for the kind words and thank you for choosing Fair Oaks Chantilly Chrysler Jeep Dodge Ram.

July 08, 2021

We recently purchased a used vehicle from FairOaks. We were traveling from out of state and had to trust we were getting the vehicle as described. We were pleased to find out that our salesman Asim was pe More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim, Sony Pierre
Jul 09, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Thank you for the wonderful review, Tim! Nothing makes us happier than knowing that you had a great car-buying experience working with our Sales Team. Congrats and happy driving.

July 02, 2021

Kim Parastoo was an absolute rock star… very helpful. She and the entire staff were very helpful and efficient. Definitely would go back again. Thank you More

by Jt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Parastoo , Sony Pierre
Jul 03, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi there, Thank you for your positive review. We are thrilled to know that you had a professional and helpful experience with our team here at Fair Oaks Chantilly Chrysler Jeep Dodge Ram. We are looking forward to your next visit with us.

July 02, 2021

It’s been a pleasant experience here at this dealer! Very streamlined and happy to help make action happen! I worked with Shereen, she has been simply wonderful! More

by KParr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jul 05, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi there, Thank you for sharing your details with us at Fair Oaks Chantilly Chrysler Jeep Dodge Ram. We are happy that our team provided you with a pleasant experience. Enjoy your purchase and know that we are always here to assist you.

July 01, 2021

If you or anyone you know are in the market for a new or used vehicle, I would highly recommend visiting Fair Oaks Motors! The entire team is absolutely fantastic! Bonnie made sure I understood all of the More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Abbott, Max Bashardoust
Jul 02, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Ashley, thank you for the positive review and rating! We are happy to know that you had a fantastic car-buying experience with our Sales Department and to know that our team provided great service. We value your business at Fair Oaks Chantilly Chrysler Jeep Dodge Ram, and we appreciate you recommending us. Enjoy your car!

June 30, 2021

Very nice service, helpfullShereen Legorreta was all I Very nice service, helpfull Shereen Legorreta was all I need from my new truck I will come back for my next purchase Very satisfied Thank you Sh More

by Alvaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shereen Legorreta
Jul 01, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi, Alvaro! Fair Oaks Chantilly Chrysler Jeep Dodge Ram thanks you for the 5-stars. We are glad your experience was helpful. Come back and see us.

June 30, 2021

These sales people are liars and thieves. They are an embarrassment to their profession. Each time I spoke to them they increased the price without changing anything else in the deal. They couldn't keep More

by Jls5847
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Mazza, Andrew White, Bonnie Abbott, Sony Pierre
Jul 02, 2021 -

Fair Oaks Chantilly Chrysler Jeep Dodge RAM responded

Hi, We take our customers' feedback seriously and would appreciate the opportunity to speak with you and directly address your review in regards to your recent experience with our Sales Team. Could you please contact me at your earliest convenience? I appreciate your time. Best, Hermann Cuadros Director of Sales hcuadros@fairoaksmotors.com Fair Oaks Chantilly CDJR

Jul 02, 2021 -

Jls5847 responded

There is no reason for me to speak with another representative of this dealership. I have communicated with four of the sales people at Fair Oaks and each one has proven to be a bigger liar than the one before (especially Brandon Mazza). I've never met people more dishonest and unethical. If there is any doubt as to the accuracy of that statement, all one needs to do is look at all of the other similar complaints. The owners of this dealership should be embarrassed and ashamed.

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