Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Dealer service Went in to have a routine maintenance oil change and scheduled to have the windshield replaced in the same day. Dropped my vehicle off in the morning Went in to have a routine maintenance oil change and scheduled to have the windshield replaced in the same day. Dropped my vehicle off in the morning and the company replacing my windshield got delayed and wasn’t ready when I needed to go home. Aaron height offered to get me a rental vehicle so I didn’t have to wait around for my vehicle. More

Purchase Had a fantastic experience working with Thad Hancock , Andrew White and Brian Thomas. They made the experience a lot easier. The group is definitely Had a fantastic experience working with Thad Hancock , Andrew White and Brian Thomas. They made the experience a lot easier. The group is definitely customer oriented Thanks More

great experience I had a wonderful experience here. Everyone was very friendly, knowledgeable and attentive. I would definitely recommend this place. The staff was gre I had a wonderful experience here. Everyone was very friendly, knowledgeable and attentive. I would definitely recommend this place. The staff was great it was easy to find and they had lots of vehicles to choose from. More

Purchase of a 2018 Jeep Compass Ltd 4x4 We had a terrific experience. We had requested the Jeep be ready for a test drive at 11:00 am Sunday morning and the car was ready, warmed up and goo We had a terrific experience. We had requested the Jeep be ready for a test drive at 11:00 am Sunday morning and the car was ready, warmed up and good to go upon our arrival. Thad Hancock, our sales consultant, was knowledgeable and courteous answering all our questions. He did a great job. We are leaving the dealership and have purchased the car. More

Amazing Experience! Bonnie was kind and patient during our car buying experience! I would recommend her and this dealship to anyone looking to buy a new or used car. Bonnie was kind and patient during our car buying experience! I would recommend her and this dealship to anyone looking to buy a new or used car. More

Great experience I purchased a 2019 Jeep Grand Cherokee and it was an easy and smooth process. David Kerns and Hermann Cuadros worked with me for a few days before I e I purchased a 2019 Jeep Grand Cherokee and it was an easy and smooth process. David Kerns and Hermann Cuadros worked with me for a few days before I even stepped foot in the dealership to get me a price I was satisfied with. Mo Moridzadeh made the financing very straightforward and informative and got me to a payment number I was comfortable with. Mo and Hermann agreed to let me do a 24 hour contingency sale, I wanted to take a night to sleep on it to ensure I was 100% satisfied with everything. David greeted me on both trips I made to the dealership and he was extremely friendly and helpful throughout the entire process. He never once used any type of aggressive sales tactics, etc. He answered all of my questions and gave me a quick demo of the vehicle's features before I left. I never felt pressure at all during the process, which is key for me. Numbers are numbers, and Fair Oaks beat all local competitors by $2,000+ on my Jeep, but it's the environment and professionalism that helped make the purchase process enjoyable. More

Easy transaction I had a very good experience with this dealership. My questions were answered and I was offered so much information on my new vehicle. Negotiations I had a very good experience with this dealership. My questions were answered and I was offered so much information on my new vehicle. Negotiations went well and I was very pleased with the whole process. I look forward to many years with my new Jeep More

Thumbs up Great dealership great people service was quick and all the staff are very friendly my vehicle was taken right away and quickly brought back to me Great dealership great people service was quick and all the staff are very friendly my vehicle was taken right away and quickly brought back to me More

Honest, efficient & professional service dept I have been bringing my jeep Cherokee to this dealer for service since I bought it in 2016. They are always very professional polite efficient and fri I have been bringing my jeep Cherokee to this dealer for service since I bought it in 2016. They are always very professional polite efficient and friendly. More

Sales Managers didn't understand the Magnusson-Moss Warranty The first thing I noticed when I went into this dealer was the sales manager did not understand the Magnusson - Moss Warranty act and tried to tell me The first thing I noticed when I went into this dealer was the sales manager did not understand the Magnusson - Moss Warranty act and tried to tell me that if I installed a non-factory lift I would void the manufacturer warranty immediately. After calling them out on it they seemed to hem and haw and backtrack on it but it was clear they don't understand the law. The sales guy I used was great but he also hadn't read the warranty act. More