
Fair Oaks Chantilly Chrysler Jeep Dodge RAM
Chantilly, VA
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Excellent emergency services Margaret did an amazing job handling our emergency services. From the initial call to handling the tow to the dealer to assessing the situation and t Margaret did an amazing job handling our emergency services. From the initial call to handling the tow to the dealer to assessing the situation and then coordinating the repairs and then washing the car prior to my picking it up we were kept informed with both progress and plan. She met all the milestones and the car was fully fixed. She and the Enterprise rental agent got us back on the road without having to wait. The maintenance staff did a great job as well. More
Fair Oaks outstanding service I've had experience with Fair Oaks for 7 years and under Tom Archer's management the service department is operating exceptionally well. Margaret, my I've had experience with Fair Oaks for 7 years and under Tom Archer's management the service department is operating exceptionally well. Margaret, my current adviser, is very thorough, responsive and informative. I've had other advisers over the past several years and the entire staff from technicians to advisers are excellent. More
5 star customer service. Highly recommended I always feel like I am family whenever I take my vehicle to be serviced at Fair Oaks CJDR. Their competent technicians and Superior advisors are seco I always feel like I am family whenever I take my vehicle to be serviced at Fair Oaks CJDR. Their competent technicians and Superior advisors are second to none and everyone knows me by first and last name. I usually work with Matt Weller and he is by far the best Chrysler service advisor I've ever had. I know I am in good hands and will always be taken care of whenever I bring my car in. I look forward to continuing my business with Fair Oaks for years to come and recommending them to everyone I know. Five star service all around. More
Professional and ethical treatment of customers Many thanks to Brandon Mazza for his professional, ethical and friendly assistance. Buying a vehicle was a pleasant experience for us because of Brand Many thanks to Brandon Mazza for his professional, ethical and friendly assistance. Buying a vehicle was a pleasant experience for us because of Brandon and his managers at Fair Oaks Chantilly Chrysler Jeep Dodge RAM. More
Excellent Service Department True professional service from Aaron from my initial telephone call to the text my vehicle was ready for pickup. Ask to speak to Aaron in service for True professional service from Aaron from my initial telephone call to the text my vehicle was ready for pickup. Ask to speak to Aaron in service for a stress feee experience. More
Great place to buy! The people I delt with here went above and beyond, even after the deal was made! True to there word! Great business and I’m one happy guy! The people I delt with here went above and beyond, even after the deal was made! True to there word! Great business and I’m one happy guy! More
Customer service Working with Shaban to purchase the car was easy. He has great knowledge about cars. Shaban was very friendly and professional. Shaban helped us to ge Working with Shaban to purchase the car was easy. He has great knowledge about cars. Shaban was very friendly and professional. Shaban helped us to get a car within our budget...Over all Great customer service!! More
Great !! Thank you ! 5 stars for the dealer that helped me! Sony, he worked in the used car sales Dept, and noticed no one was helping me with getting into a new car. He w 5 stars for the dealer that helped me! Sony, he worked in the used car sales Dept, and noticed no one was helping me with getting into a new car. He was extremely patient, and helpful with helping me get into a brand new Jeep, especially with the negative equity and trade in value I had with previous car . More
Always a great experience! I bought my Jeep here and since have been back many times to get it serviced and they have always been great! They are very quick and professional whi I bought my Jeep here and since have been back many times to get it serviced and they have always been great! They are very quick and professional which I always appreciate! More
Stephen b Awesome experience bought 3 cars from them Past 2 years no pressure from sales people and very friendly And helpful staff. I will definitely go back Awesome experience bought 3 cars from them Past 2 years no pressure from sales people and very friendly And helpful staff. I will definitely go back and buy my other car From them More