Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Outstanding Jeep dealership! I came to the dealership with an interest in a Jeep Wrangler but little in the way of background research. Working with Brandon Mazza over the course I came to the dealership with an interest in a Jeep Wrangler but little in the way of background research. Working with Brandon Mazza over the course of a week or so, I was able to snag a near-perfect match to what I was looking for. Brandon did an excellent job helping me through the maze of options until he was able to locate the car that I bought last Friday. I really enjoyed working with Brandon and the other dealership professionals all of whom were courteous and knowledgeable. I strongly recommend this dealership. I love my new Wrangler. More

Awesome sales and finance reps!!! Brandon was awesome. Responsive to my requests and answered questions. He took the time to respond to me via email as requested. Really appreciated Brandon was awesome. Responsive to my requests and answered questions. He took the time to respond to me via email as requested. Really appreciated it. More

love our new jeep! We came to see Shabon last week and he helped us pick out a car. Shabon made sure he found us the right amount of room inside and the right car on the We came to see Shabon last week and he helped us pick out a car. Shabon made sure he found us the right amount of room inside and the right car on the outside, and the best price. He was absolutely magic and we left very happy and even named out jeep after him. More

Great Experience David Kerns and Herman are exceptional people to work with. They were willing to work with the budget my fiance and I had, as well as provided us with David Kerns and Herman are exceptional people to work with. They were willing to work with the budget my fiance and I had, as well as provided us with a beautiful model of the Compass we wanted. They took their time in speaking with us and allowed us to weigh all our options. I would absolutely lease or purchase from them again. They made the long car leasing experience enjoyable. More

Good experience My sales person (Sony) was very honest and straight with me, I recommend him, nice Christian man!!! He gave me a deals other would not, classy guy! My sales person (Sony) was very honest and straight with me, I recommend him, nice Christian man!!! He gave me a deals other would not, classy guy! More

Service managers lie and refuse to make reparations - I had no problems with my 2017 Grand Cherokee until I took it to Fair Oaks for service in April 2018. They performed an alignment and 5000 miles lat - I had no problems with my 2017 Grand Cherokee until I took it to Fair Oaks for service in April 2018. They performed an alignment and 5000 miles later in August the outside edge of both front tires were worn and had to be replaced. They stated the alignment was fine and were unable to determine the cause of the unusual tire wear but told me to come back if I had any additional problems. November 2018 (5000 miles later) I returned to Fair Oaks with the exact same wear pattern on my front tires only to be told that the vehicle was out of alignment and my tires once again needed replaced. The service manager Tom, stated they were unwilling to cover the cost of the tires because they had recommended an alignment in August which was a lie. As "evidence" they presented a handwritten note that existed only on their copy of the service record. They ruined 4 tires in less than 10000 miles and unnecessarily cost me nearly $1200. More

180 Degree Improvement I absolutely love the flexible hours, having the ability to drop your vehicle off at 8:30 PM on a Thursday evening for an oil change and state inspect I absolutely love the flexible hours, having the ability to drop your vehicle off at 8:30 PM on a Thursday evening for an oil change and state inspection and be on the road again within 50 minutes is fantastic. If you want things taken care of, be sure to see Aaron (SP), the guys knows his stuff and takes care of his customers...saved me big a few months back and I can't thank him enough. Overall solid reputable guy!! More

Made everything very easy , My sales Staton Terrell and his manager work with me very well and willing to work with me during the negotiations , My sales Staton Terrell and his manager work with me very well and willing to work with me during the negotiations More

Love my Jeep! Shaban was full of knowledge about the Jeep Wrangler and he really listened to our needs. He also made sure we were comfortable while waiting for the Shaban was full of knowledge about the Jeep Wrangler and he really listened to our needs. He also made sure we were comfortable while waiting for the business office. I love my new Jeep! More

Always great service I drive 20 miles from DC to take my car to Fair Oaks. Their customer service is the best. That,s something that I really appreciate. I drive 20 miles from DC to take my car to Fair Oaks. Their customer service is the best. That,s something that I really appreciate. More