Fair Oaks Chantilly Chrysler Jeep Dodge RAM
Chantilly, VA
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Shereen helped us get the car we wanted for the price we were hoping for. Felt that we had a true advocate on our side and she was always optimistic that things would work out. She got us in the only Chrysl were hoping for. Felt that we had a true advocate on our side and she was always optimistic that things would work out. She got us in the only Chrysler Pacifica minivan they had available and I'm truly grateful for her help. More
Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and out the same day. But the service tech tol Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and out the same day. But the service tech told me they need to update my softwares and it won’t be ready til the next day. Told me I can have a loaner car free of charge. I thought nothing of it and did the routine of inspecting the vehicle, signed off on it. Next day, returned it. That was last Friday. Today I get a call from the loaner department saying the key FOB is damaged and had teeth marks. Asked me if I have a dog. I do. But the dog was not in the car nor near the keys. I told her I don’t think it’s my dog. She insisted it was. I wished I had inspected the key FOB before I drove off. Needless to say lesson learned. If and when you rent a car, don’t just inspect the outside vehicle. Inspect the inside AND the key!!! They are now trying to charge me $350 for a $59 replacement. What a scam!!! More
Do not use their loaner car! It’s a scam Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and o It’s a scam Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and out the same day. But the service tech told me they need to update my softwares and it won’t be ready til the next day. Told me I can have a loaner car free of charge. I thought nothing of it and did the routine of inspecting the vehicle, signed off on it. Next day, returned it. That was last Friday. Today I get a call from the loaner department saying the key FOB is damaged and had teeth marks. Asked me if I have a dog. I do. But the dog was not in the car nor near the keys. I told her I don’t think it’s my dog. She insisted it was. I wished I had inspected the key FOB before I drove off. Needless to say lesson learned. If and when you rent a car, don’t just inspect the outside vehicle. Inspect the inside AND the key!!! They are now trying to charge me $350 for a $59 replacement. What a scam!!! More
My wife and I had a wonderful experience purchasing from Fair Oaks Jeep Dealership. Asim was an absolute pleasure to work with and provided us all the information necessary to find the right vehicle for th Fair Oaks Jeep Dealership. Asim was an absolute pleasure to work with and provided us all the information necessary to find the right vehicle for the right price. Will definitely be return customers in the future. More
I loved the experience that I had at this dealership. Elias Habibi was very kind and made our process very smoothly. He was very attentive and friendly. From now on I had been recommending this dealershi Elias Habibi was very kind and made our process very smoothly. He was very attentive and friendly. From now on I had been recommending this dealership to my friends and family. More
Shereen was amazing. She made it worth our trip from Utah to VA. to pick up our BRAND NEW Wrangler 392. She was so good to send us everything we needed before arriving an She made it worth our trip from Utah to VA. to pick up our BRAND NEW Wrangler 392. She was so good to send us everything we needed before arriving and even sent a driver to pick us up from the airport! I would definitely buy from Fair Oaks again! More