Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Do not use their loaner car! It’s a scam Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and o It’s a scam Be careful of Loaner scam. Just recently I had my Jeep in for routine maintenance covered by my warranty. I was hoping to be in and out the same day. But the service tech told me they need to update my softwares and it won’t be ready til the next day. Told me I can have a loaner car free of charge. I thought nothing of it and did the routine of inspecting the vehicle, signed off on it. Next day, returned it. That was last Friday. Today I get a call from the loaner department saying the key FOB is damaged and had teeth marks. Asked me if I have a dog. I do. But the dog was not in the car nor near the keys. I told her I don’t think it’s my dog. She insisted it was. I wished I had inspected the key FOB before I drove off. Needless to say lesson learned. If and when you rent a car, don’t just inspect the outside vehicle. Inspect the inside AND the key!!! They are now trying to charge me $350 for a $59 replacement. What a scam!!! More

My wife and I had a wonderful experience purchasing from Fair Oaks Jeep Dealership. Asim was an absolute pleasure to work with and provided us all the information necessary to find the right vehicle for th Fair Oaks Jeep Dealership. Asim was an absolute pleasure to work with and provided us all the information necessary to find the right vehicle for the right price. Will definitely be return customers in the future. More

Asim took care very well for buying process and make my experience wonderful. Thanks for your service. experience wonderful. Thanks for your service. More

I loved the experience that I had at this dealership. Elias Habibi was very kind and made our process very smoothly. He was very attentive and friendly. From now on I had been recommending this dealershi Elias Habibi was very kind and made our process very smoothly. He was very attentive and friendly. From now on I had been recommending this dealership to my friends and family. More

Nice staff. Facility should be nice once building is completely remodeled. Time was about normal to finish. Facility should be nice once building is completely remodeled. Time was about normal to finish. More

Shereen was very helpful with my purchase of my wrangler Rubicon. She’s the best Rubicon. She’s the best More

Shereen was amazing. She made it worth our trip from Utah to VA. to pick up our BRAND NEW Wrangler 392. She was so good to send us everything we needed before arriving an She made it worth our trip from Utah to VA. to pick up our BRAND NEW Wrangler 392. She was so good to send us everything we needed before arriving and even sent a driver to pick us up from the airport! I would definitely buy from Fair Oaks again! More

Absolutely amazing service! Shereen Legorreta And her team went above and beyond for me. They gave me a max amount on my Chevy Silverado trade-in, and were able to get me the mo Shereen Legorreta And her team went above and beyond for me. They gave me a max amount on my Chevy Silverado trade-in, and were able to get me the most amazing deal I’ve ever seen (at a dealership) on my new Ram Rebel! As long as I’m alive, I will never ever deal with anybody else in regards to buying and selling my vehicles. I literally LOVE these people! More

Couldn’t be easier. Came all the way from NY to pick up the perfect Durango. Shereen and Brian were fantastic! Came all the way from NY to pick up the perfect Durango. Shereen and Brian were fantastic! More

Worked with Eli or purchasing my new vehicle. Drove an hour to purchase. Everything was smooth, however I was told I was able to transfer my tags and that was not true. It took the title office a Drove an hour to purchase. Everything was smooth, however I was told I was able to transfer my tags and that was not true. It took the title office at the dealer xxxx near a month to reach out to me regarding a $30 MvA flag. Very unprofessional with response time. As the issue is still not resolved and my tags are expired. Is the dealership responsible if I get pulled over ? More