Fair Oaks Chantilly Chrysler Jeep Dodge RAM

The dealership staff was extremely friendly and helpful. I did not feel any pressure while I was there, and all employees (sales, service, etc) offered help or insight into answering any questions I had. I did not feel any pressure while I was there, and all employees (sales, service, etc) offered help or insight into answering any questions I had. I received a great vehicle price, and they matched my CarMax offer on my current vehicle, saving me an extra trip! Jason Garry was an incredible salesman and went above and beyond in customer service. He had a positive and sincere attitude, found me the exact vehicle I was looking for, answered a long list of questions I had, took the roof rack off of my current vehicle, helped me empty out all of my personal belongings and even offered to drive me to CarMax to turn in my current vehicle before the dealership matched the CarMax price. I never thought I would say that spending time at a dealership or buying a new car was a great experience....but Jason, Tony and the rest of the team were so friendly and fantastic that they definitely made it the best car buying experience I've ever had...by far. More

Carlton Calloway and Tony Nardelli and all of the staff at Fair Oaks Chantilly Chrysler Jeep Dodge provided an exceptional Jeep buying experience. Not only were they friendly and personable but they provid at Fair Oaks Chantilly Chrysler Jeep Dodge provided an exceptional Jeep buying experience. Not only were they friendly and personable but they provided a no pressure atmosphere during our buying experience. They were accommodating to our requests and provided five star service. We are proud new owners of a 2014 Jeep Grand Cherokee Overland and are looking forward to the years of joy to come with our new Jeep. More

I've bought many new cars over the years and can say with confidence that Sony Pierre and Tony Nardelli are among the best sales representatives in the car business. They were both highly experienced an with confidence that Sony Pierre and Tony Nardelli are among the best sales representatives in the car business. They were both highly experienced and consummate professionals, with strong communication skills and deep product knowledge. Sony worked very hard to meet my VERY specific requirements for a new car. What really sets Sony and Tony apart are their customer focus. They succeeded with us because they were highly respectful, patient, and attentive to our needs. Our experience at the dealership was as efficient and pleasant as any new car purchase can be, largely due to Sony and Tony. We had little intention of buying a new car yet, but when the repair costs for our 3 year old BMW started mounting, we decided it was time for a new car. We went to the dealership expecting the usual haggling that goes with purchasing a new car. From the very start, Bonnie was very instumental in starting the process and getting us in the door with her kind demeanor and straight forward pricing. We had called ahead about a specific vehicle in the dealer's inventory, and fortunately, Bonnie introduced us to Sony Pierre. When we arrived, Sony directed us straight to the vehicle that we had inquired about, ready to give us a demonstration. Sony made himself available and carefully listened to what our needs were. He worked with us to find the car most suitable for our needs, and wants. We went through a number of cars. He was honest, giving his opinion as it pertained to our requirements. Sony never rushed us or made us feel as if we were being forced into a sale. He was professional, and extremely detailed oriented. It is quite obvious that he knows his Jeeps both inside and out. My husband and I were definitely at odds about which model to buy, but Sony and Tony were able to impart their knowledge on us, and also suggested that we take a Wrangler to "test" overnight. My husband was able to take the car home and instantly fell in love. Once we found the car that met all of our needs, Tony, the General Manager, was low key and respectful when we discussed pricing our trade-in and the new car. At no time did he resort to high-pressure or a sales pitch.He helped us work with the numbers and arrive at a fair discount. Tony followed up with us after the purchase to make sure that everything was OK, and to find out if I needed any help with any of the technology. It felt like we were just inducted into a "family" of Jeep owners, not just another sell. It is because of Sony and Tony and the great service that we received that we would recommend Fair Oaks Jeep to anyone interested in purchasing a new car. More