Fair Oaks Chantilly Chrysler Jeep Dodge RAM

Until now have always hated to buy from a dealer. The sales people usually don't know the product and just start the sales process before you get to talk to the manager to negotiate price. NOT the case w sales people usually don't know the product and just start the sales process before you get to talk to the manager to negotiate price. NOT the case with Sony Pierre he knows his cars, inventory and is a joy to work with. The dealership on a whole is very friendly and helpful. They make the paperwork process easier than most. Fair Oaks makes you feel like a valued customer not just a quick large price tag sale. We would not have bought the Jeep from Fair Oaks if not for two previous visits there and great/ helpful service from Sony Pierre. Great Job Sony. We will send friends your way. Thanks More

We came in for service and left buying a new truck. We had a great experience and received a great deal for our trade and the new Ram truck. Granby was just as funny and helpful as he was four months ago had a great experience and received a great deal for our trade and the new Ram truck. Granby was just as funny and helpful as he was four months ago when we purchased our first truck from this dealership. He went out of his way to get us the rebates we deserved and the prices we were looking for. Everyone at the dealership was very courtious and helpful and didn't give us a typical sales pitch. They were very up front with all of the information involved with the purchase of our truck and our trade. I found the experience to be very rewarding for the second time - no hassels or smokescreens just straight up facts. The financing process took very little time and Virginia was very helpful in making decisions and offering incentives for all aspects of the transactions. I would definately use this dealership in the futre and recommend them to all who may be looking for a good dealership. More

After my parked Liberty was totalled by a drunk underaged driver, I needed an immediate replacement. Travis assisted me in finding a great replacement that fit into my budget and was available immediatly. driver, I needed an immediate replacement. Travis assisted me in finding a great replacement that fit into my budget and was available immediatly. Everything, financing included, was handled in a very friendly, quick and efficient manner. More

Sony and Tony were exceptional in helping me select the right vehicle for my functional requirements and budgetary constraints. Sony was tireless in working with me in selecting a vehicle from a wide and v right vehicle for my functional requirements and budgetary constraints. Sony was tireless in working with me in selecting a vehicle from a wide and varied collection of likes and dislikes to end up helping me select the fit I needed. Tony was also instrumental in working with me, making sure I was comfortable and secure in my purchase. Fair Oaks Chrysler Jeep Dodge was the right dealer for me. More

Our old Dodge Ram Truck was in need of extensive repairs that we didn't want to invest in so the service dept employee introduced us to Joe. Joe was very friendly and straight forward. He showed us the type that we didn't want to invest in so the service dept employee introduced us to Joe. Joe was very friendly and straight forward. He showed us the type of vehicles we were interested in purchasing, answered our questions and didn't pressure us when we told him we wanted to think it over. When we returned a couple of days later, he found a car with the options we wanted. Price negotiation was straightforward and relatively quick, they gave us a fair trade-in amount for our old truck, and the paperwork was handled quickly and efficiently. All aspects of the process were conducted in a friendly, professional manner. More

The experience was overall very pleasant. We drive in, get out of the car, Travis (the sales associate) meets us before we make it in the door, fairly standard practice at car places. He's a nice guy, ass get out of the car, Travis (the sales associate) meets us before we make it in the door, fairly standard practice at car places. He's a nice guy, assesses what we are looking for and starts steering us toward the vehicles,again pretty standard stuff, starts talking about the qualities of the cars, etc... We go inside and meet Tony, the sales manager, nice gregarious fellow. We take a test drive in a couple of Jeeps, come back in and start talking about buying the vehicles. They have a catchphrase they tell everyone to say, "If the numbers don't work we wouldn't expect you to buy." It's kinda corny, I mean how do you think I'm going to react if the numbers don't work and you DO expect me to buy? LOL. Now, what Tony did do was get us a better APR than my bank gave me, and Chris (the Finnance guy) got it even lower (Thanks Guys!). Chris sold me a lifetime service contract, and we'll see how that goes as far as service. We were easy clients, we've been looking at Jeeps for a while and were pretty prepared to buy. But even so, there was no pressure sales, it was a no haggle price that was comparable to others out on the market, they all walked away from us when we asked and let us discuss it. It was a low preasure experience. That said, of course their language was geared towards moving a customer to the eventual purchase of the vehicle but not pushy. More

Took the time to explain all available options and show me examples among all the different models. I did not feel rushed at all. Price negotiation was fair. I would recommend Joe Lackovic to anyone loo me examples among all the different models. I did not feel rushed at all. Price negotiation was fair. I would recommend Joe Lackovic to anyone looking for a new car. More

We bought a 2012 Jeep Grand Cherokee and we couldn't be happier with the car and the whole buying process! The staff was very friendly and helpful and the entire process went smooth and quick.If you need a happier with the car and the whole buying process! The staff was very friendly and helpful and the entire process went smooth and quick.If you need a great car for the reasonable price and excellent customer service, it is your dealer! More

excellent services from all team members during each visit to the dealership. My thanks to Sony in new sales, Virginia (finance), Tony and the others in service department and cashier services. As alway visit to the dealership. My thanks to Sony in new sales, Virginia (finance), Tony and the others in service department and cashier services. As always, a good customer experience at this facility. More

My experience at this dealership was very pleasant. I found the vehicle I wanted, acquired an Internet price on Saturday and went to make my purchase on Sunday. Bonnie set me up on an Internet price and found the vehicle I wanted, acquired an Internet price on Saturday and went to make my purchase on Sunday. Bonnie set me up on an Internet price and dealing with Bart with the price already established made the transaction go smooth and there was never any pressure during the entire process. More