Fair Oaks Chantilly Chrysler Jeep Dodge RAM

My sales guy, Sony Pierre, did an outstanding job. He answered my all my questions clearly, accurately and with a smile. He also kept me informed throughout the time my Dart was being built. Overall, t answered my all my questions clearly, accurately and with a smile. He also kept me informed throughout the time my Dart was being built. Overall, the folks at Fair Oaks Motors are exceptionally good at their job. I certainly will refer others to their dealership. More

Very pleasant experience. No complaints and fair price. Would definitely recommend. Sold the original vehicle that I was looking at over the weekend. They ended up finding the same vehicle with similar o Would definitely recommend. Sold the original vehicle that I was looking at over the weekend. They ended up finding the same vehicle with similar options in another state. Overall, the entire process was quick, painless, and to the point. More

There was not any pressure fron the sales group( from te sales man to the fiancé officer). I hate buying a new car but this experience was seamless With no anxiety. Best dealership I went in for a je sales man to the fiancé officer). I hate buying a new car but this experience was seamless With no anxiety. Best dealership I went in for a jeep and bought a mini van! More

The salesman and service department were very friendly and helpful. They answered all our questions and let us take a test drive without alot of pressure to make a sale. Price was reasonable and negotia and helpful. They answered all our questions and let us take a test drive without alot of pressure to make a sale. Price was reasonable and negotiation was easy. More

The process was fast and easy and I got the car I wanted. The sales staff were pleasant and took care of me quickly so I didn't have to worry about how long I was there. The only thing that would have made t The sales staff were pleasant and took care of me quickly so I didn't have to worry about how long I was there. The only thing that would have made the experience better is if I had gotten a slightly lower price but I didn't want to haggle so that was partly my fault. I am extremely happy with my car and with the service I received from Fair Oaks Chantilly Chrysler Jeep Dodge and their employees. More

Mike Peters was great -- a super friendly, super helpful, and super professional service rep. He listened to my concerns, answered questions, and went above-and-beyond. Mike found a way to work with Paul M and super professional service rep. He listened to my concerns, answered questions, and went above-and-beyond. Mike found a way to work with Paul Miller to fix my rearview mirror. Paul took the extra time to do everything he could to try to replicate a problem I was having with my side doors. I have always been impressed with the service staff at Fair Oaks, but Mike and Paul were even better. More

Travis was very nice and professional. His product knowledge was superior. The price was very fair and the financial paperwork was painless. I would definately recommend them. knowledge was superior. The price was very fair and the financial paperwork was painless. I would definately recommend them. More

Justin and Tony made our experience fun, enjoyable and easy. I would recommend their services to anyone! You will leave satisfied and happy! My husband and I did! easy. I would recommend their services to anyone! You will leave satisfied and happy! My husband and I did! More

With our first baby due in 6 weeks, I needed to find a good, safe and comfortable vehicle that we could keep for several years as our family grows. Having been to a dozen different dealers to view a mult good, safe and comfortable vehicle that we could keep for several years as our family grows. Having been to a dozen different dealers to view a multitude of cars, we decided to stop Fair Oaks Chrysler to see the new Durango. We were greeted by JC Croft who immediately put us at ease and allowed us to explore and drive several vehicles at our own pace. He patiently answered all of our questions made the experience enjoyable. To say that we are picky about our vehicles is an understatement. The decision to buy a Durango was the easy part. Finding one that had all of the features and colors we were looking for was not. JC worked patiently with us over the course of several days to help us narrow down what we were looking for and find possible matches (even searching as far away as NY). We could tell that he would not give up until he found exactly what we wanted. We made an impromptu stop by one night to take another look at some of the models on the lot. JC was off that day, but Joe Lackovic made himself available to show us anything we wanted to see and answer our questions. Both JC and Joe are extremely knowlegeable, easy going, and actually made the shopping process fun. Having a better idea of what we were looking for, we spoke with Sales Manager Tom Archer, who very quickly located several nearby vehicles and put down in writing a very fair price which made the decision easy. The next morning, JC went and retrieved our new Durango and had everything ready for us that afternoon. Unbeknownst to us, there had been a miscommunication on the part of the other dealer, who traded our Durango away after Tom had already called to secure it for us. Fortunately for us, the dealer had a new arrival that morning - but it was several hundred dollars more than the one we had decided on. A handshake deal is a deal with these guys - they gave us the lower price at their own expense. No questions asked. I have bought several cars over the years, but I can't ever recall a friendlier, more professional or lower pressure experience than I had with JC, Joe and Tom at Fair Oaks. I will definitely return for our next purchase and will recommend Fair Oaks to any and everyone! More

Sony Pierre made our car buying experience VERY pleasant. His terrific/friendly personality, patience and knowledge is a tremendous asset to your company. We are absolutely convinced we got the best deal (c His terrific/friendly personality, patience and knowledge is a tremendous asset to your company. We are absolutely convinced we got the best deal (compared to other recent dealer experiences we've had), and we're certain we got the right vehicle based on the actions of this professional salesman, his sales manager and the finance/business office representative. All are to be highly commended for (1) a job well done, (2) staying late into the night to ensure our quality experience, (3) customers who will return and (4) absolutely refer others to this fine dealership. Overall a tremendous experience buying a new vehicle - Thanks so much; YOU did it the RIGHT way! More