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Fair Oaks Lincoln
Naperville, IL
15 Reviews
Triple Crown Winner 2024,2025 only 2 in Country
President Award 2023, 2024, 2025
JD Power of Excellence 2021, 2022, 2023, 2024, 2025
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 15 reviews
April 18, 2026
We were very pleased on how quick everything was put together. We were able to view the car, test drive it, start paperwork, talk a deal and complete the financial transaction with in ruffly 2-3 hours. together. We were able to view the car, test drive it, start paperwork, talk a deal and complete the financial transaction with in ruffly 2-3 hours. We have never been able to do all of that so quickly. A big thanks to Eddy, and Ken for all the work they did for us. I want to thank Fair Oaks Ford Lincoln. More
by smelly57
Employees Worked With
April 16, 2026
Jesus did a great job in answering all of my question. The dealership was easy to work with and I feel I was treated fairly. It was an easy buying experience. The dealership was easy to work with and I feel I was treated fairly. It was an easy buying experience. More
by mharbaugh
Employees Worked With
April 14, 2026
We had a great experience at Fair Oakes yesterday. The staff was knowledgeable and professional, and focused on our requirements. The staff was knowledgeable and professional, and focused on our requirements. More
by sue.shaner
April 14, 2026
Isreal was great to work with from start till end! It was great experience and highly recommend! It was great experience and highly recommend! More
by rajd2178
Employees Worked With
April 11, 2026
Very straightforward and smooth process to purchase our new Lincoln… would recommend highly! Israel, our sales person wash thorough and helpful. new Lincoln… would recommend highly! Israel, our sales person wash thorough and helpful. More
by Cindy
April 10, 2026
This will be my third purchase with Serafin, one of the purchases was my mother's. He is friendly, honest, and goes above and beyond to find the right fit for you. I am a difficult buyer, and he is always purchases was my mother's. He is friendly, honest, and goes above and beyond to find the right fit for you. I am a difficult buyer, and he is always patient with me. I appreciate his honesty, he tells it like it is and not what he thinks you want to hear. He has made a customer for life. I can not say enough great things about Serafin! Plus, he works for a dealership with some amazing staff, from start to service. Their lots are impressive with alot of stock and many options. Really can't say enough wonderful things about Serafin and Fair Oaks. Don't just take my word for, go see for yourself.... I bet you'll be a customer for life too! More
by Suezqcf12
Employees Worked With
April 01, 2026
Eddie was wonderful to work with! He was very knowledgeable, honest and patient. I’d highly recommend Eddie as well as Fair Oaks Lincoln. He was very knowledgeable, honest and patient. I’d highly recommend Eddie as well as Fair Oaks Lincoln. More
by Glenn Vanek
Employees Worked With
March 28, 2026
Eddie was ver yhelpful. He help set up my phone and expalined the details for me for the car. He help set up my phone and expalined the details for me for the car. More
by Lincoln
Employees Worked With
March 26, 2026
Jesus and everyone at Fair oaks are very professional. Smooth and easy process. Great experience. Smooth and easy process. Great experience. More
by armandorodriguez
Employees Worked With
March 26, 2026
Jesus was great to work with and streamlined the buying process which I really appreciated! process which I really appreciated! More
by Amandaanderson1545
Employees Worked With
