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Fair Oaks Lincoln
Naperville, IL
52 Reviews
Triple Crown Winner 2024,2025 only 2 in Country
President Award 2023, 2024, 2025
JD Power of Excellence 2021, 2022, 2023, 2024, 2025
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 52 reviews
September 30, 2026
Seraphin was a great sales person. He listened and showed me option before offering his opinion. He was a great help. The rest of the team was friendly and helpful and the dealership j He listened and showed me option before offering his opinion. He was a great help. The rest of the team was friendly and helpful and the dealership just feels comfortable. I recommend them highly! More
by Bill Steckel
September 29, 2026
It is a well kept and welcoming dealership and the salesman are more than helpful and trustworthy! salesman are more than helpful and trustworthy! More
by Triffic78
Employees Worked With
September 25, 2026
I enjoyed working with Serafin and the entire team at Fair Oaks! They did a great job helping me through the buying experiencing! Fair Oaks! They did a great job helping me through the buying experiencing! More
by anthonysciarrino
Employees Worked With
September 22, 2026
Sales team was easy to work with and they followed up with questions. Dealership facility was very nice with questions. Dealership facility was very nice More
by R.patrick26
September 16, 2026
We would encourage prospective buyers to ask to work with Israel. Knowledgeable, thorough, patient, a very nice person to work with! Israel. Knowledgeable, thorough, patient, a very nice person to work with! More
by Icecube
Employees Worked With
September 06, 2026
Excellent experience with Israel and the whole team. Sales and finance departments are both wonderful. Sales and finance departments are both wonderful. More
by Willykent
Employees Worked With
August 27, 2026
Fair Oaks Lincoln is a good place to do business. We love Serafin! He is great to work with on a car! We love Serafin! He is great to work with on a car! More
by ChipVK
August 26, 2026
My experience at the dealership was excellent. Israel was extremely helpful and I can tell that he is a benefit to your dealership.. Israel was extremely helpful and I can tell that he is a benefit to your dealership.. More
by eganphyllis
Employees Worked With
August 25, 2026
Serafin always goes above and beyond for everyone. He is the person I recommend to anyone I know looking for a car. He really does go above and beyond to help you out! He is the person I recommend to anyone I know looking for a car. He really does go above and beyond to help you out! More
by yocie
Employees Worked With
August 25, 2026
Recently bought a used car from Serafin Castelan and it was such an easy and pleasant experience, he was very patient and nice to work with. He listened and found us the car we wanted. Highly recommend t was such an easy and pleasant experience, he was very patient and nice to work with. He listened and found us the car we wanted. Highly recommend this dealership and Serafin. More
by happycustomer
Employees Worked With
