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Fair Oaks Lincoln
Naperville, IL
54 Reviews
Triple Crown Winner 2024,2025 only 2 in Country
President Award 2023, 2024, 2025
JD Power of Excellence 2021, 2022, 2023, 2024, 2025
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 54 reviews
August 25, 2026
Serafin always goes above and beyond for everyone. He is the person I recommend to anyone I know looking for a car. He really does go above and beyond to help you out! He is the person I recommend to anyone I know looking for a car. He really does go above and beyond to help you out! More
by yocie
Employees Worked With
August 25, 2026
Recently bought a used car from Serafin Castelan and it was such an easy and pleasant experience, he was very patient and nice to work with. He listened and found us the car we wanted. Highly recommend t was such an easy and pleasant experience, he was very patient and nice to work with. He listened and found us the car we wanted. Highly recommend this dealership and Serafin. More
by happycustomer
Employees Worked With
August 25, 2026
Robert was our sales person. He was an excellent salesman did not pressure us. One bit was very pleased with the staff of Lincoln. He was an excellent salesman did not pressure us. One bit was very pleased with the staff of Lincoln. More
by trigg113
Employees Worked With
August 25, 2026
The salesman was incredible i already had my mind made up from the website but he showed every feature on the car and showed me how to do the remote start my daughter is the one who recommend made up from the website but he showed every feature on the car and showed me how to do the remote start my daughter is the one who recommended me to your dealership she bought a car from you a few months back her salesperson never showed her how-to use hers and he showed her how to use hers to i would highly recommend your dealership to my friends and family and I do live in rockford so it was a long drive to get there but well worth the trip to long of a drive to use your mechanic support thank you for the 5 star service all the way from the salesman to the cleanest dealership iv gone to More
by John.watters65
August 23, 2026
Robert was very friendly and responsible,he did great job. I’m so happy today. job. I’m so happy today. More
by bo7656057
Employees Worked With
August 22, 2026
Israel was a wonderful salesman! He answered all of our questions and has an enormous amount of professional and patience! He answered all of our questions and has an enormous amount of professional and patience! More
by Kawcarter
Employees Worked With
August 21, 2026
It was a pleasure to deal with Ashley via the internet and Robert as my sales person. Both were extremely cordial and cooperative throughout the purchase process. Robert was very patient and extremely kno and Robert as my sales person. Both were extremely cordial and cooperative throughout the purchase process. Robert was very patient and extremely knowledgeable walking me through not only purchase options and pricing, but also walked me through the various screens and setting options available. I must say this has been one of the least high pressure car purchases I have encountered over the years. More
by bobbycraw2003
August 18, 2026
Israel was a pleasure to work with . very knowledgeable about all vehicle features and functions and Larry his manager as was also nice to deal with very knowledgeable about all vehicle features and functions and Larry his manager as was also nice to deal with More
by Markpanek
August 16, 2026
Everyone at the Dealership we worked with was great our sales man Serafin was the best. He took his time with us and showed us all the in's and out's of the car. He made sure we were comfortable with the sales man Serafin was the best. He took his time with us and showed us all the in's and out's of the car. He made sure we were comfortable with the car. Answered all our Questions. All in All the Whole Experience was a 5 star. More
by jp04hog
August 09, 2026
I liked the Fair Oaks Lincoln dealership because of their friendly staff and so many cars to choose from. Our salesman, Israel, knew what we wanted and was quick to find it. He was also greatly knowledgeabl friendly staff and so many cars to choose from. Our salesman, Israel, knew what we wanted and was quick to find it. He was also greatly knowledgeable with the computer side of our new car. He was so helpful. He setup things in minutes that would us take hours or maybe days!!! More
by Luann
