Fairfield Volkswagen

VW Tiguan I owned a VW Jetta for the past 11 years and have had few problems with this car. Went car shopping this weekend to replace a Honda CRV and decided t I owned a VW Jetta for the past 11 years and have had few problems with this car. Went car shopping this weekend to replace a Honda CRV and decided to stop in to VW Fairfield. We worked with Greg Webb who was wonderful throughout the entire process! Ended up leasing a 2019 Tiguan SE. My husband and I LOVE the new car! Would absolutely recommend a VW to anyone and this dealership! More

Awesome: Fast & Polite Service! Stephanie was very helpful when I got to the service counter to set up my appointment. I was disappointed initially when I learned that a recall due Stephanie was very helpful when I got to the service counter to set up my appointment. I was disappointed initially when I learned that a recall due on my vehicle would add about an hour to my time, so I set up my work laptop to kill some time. Not long after I settled in and got to some work of my own they were coming to tell me that my vehicle was ready! That's a great kind of problem to have! More

Good people Everything went well. The entire process was smooth overall. Steve and his manager were great guys to work with. The only issue I found with the en Everything went well. The entire process was smooth overall. Steve and his manager were great guys to work with. The only issue I found with the entire process was waiting for the finance office. Because of the fact that there were to people before me and the entire sales pitch that the finance officer has to go over with you I had to wait over and hour and a half. I don't find this to be the fault of any individual but I think that this process could be a little more stream lined. More

Awesome Dealership Have to give a huge shout out to John, Bob and Ron for making my dream come true. If thing went smooth and they really took care of me. Especially Joh Have to give a huge shout out to John, Bob and Ron for making my dream come true. If thing went smooth and they really took care of me. Especially John for taking the time more than once to answer my questions and show me my car. Much love to you all. More

Comfortable I found this dealership to be easy to deal with, honest and efficient. We have already recommended this dealership to two other people. We will re I found this dealership to be easy to deal with, honest and efficient. We have already recommended this dealership to two other people. We will return. More

Great Experience! We were looking for our first new car and this dealership and the individuals we worked with helped keep the experience quick, easy, and exciting! We were looking for our first new car and this dealership and the individuals we worked with helped keep the experience quick, easy, and exciting! More

Professional as always!! Stephanie was great in getting us in for the 34DR recall on our Beetle as well as scheduled maintenance. She also suggested the new 3-visit service s Stephanie was great in getting us in for the 34DR recall on our Beetle as well as scheduled maintenance. She also suggested the new 3-visit service special, which was a great deal. Plus a courtesy car wash. Look forward to my next visit!!! More

Honest Excellent service. Great knowledge of product. Lots of cars to choose from, willing to go the extra mile in customer service. Yummy snacks and drinks Excellent service. Great knowledge of product. Lots of cars to choose from, willing to go the extra mile in customer service. Yummy snacks and drinks too! More

Engine light on. The engine light on our 2019 Tiguan came on a little over 30 days after delivery. I was met by Liz Dietrich at my scheduled appointment. She listened The engine light on our 2019 Tiguan came on a little over 30 days after delivery. I was met by Liz Dietrich at my scheduled appointment. She listened to my description of the problem. Liz was very professional and explained everything that they would be doing with the hope that they could correct the problem. It turned out that the engine light "falsed tripped" and everything was fine. Liz explained everything and sent me on my way. More

First warranty service Took two weeks to get an appointment once problem diagnosed had to wait for parts then a week for another appointment to install. Glad car is dependab Took two weeks to get an appointment once problem diagnosed had to wait for parts then a week for another appointment to install. Glad car is dependable because getting service is a pain More