Fairfield Volkswagen

Exceptional service Awesome customer service from Stephanie!! Friendly and helpful. Very rare these days in the workplace. Actual price less than original quote. Highly r Awesome customer service from Stephanie!! Friendly and helpful. Very rare these days in the workplace. Actual price less than original quote. Highly recommend the service department. Was happy enough they received donuts for a job well done More

No Fuss I had a great experience at Fairfield VW. I never felt pressured to buy a car. The staff made me feel comfortable and provided the information I neede I had a great experience at Fairfield VW. I never felt pressured to buy a car. The staff made me feel comfortable and provided the information I needed to make a decision. No complaints from me about anything. More

Good service. Nick and Stephanie were the only employees that we dealt directly with, They were both very friendly and courteous they made sure that we were comfor Nick and Stephanie were the only employees that we dealt directly with, They were both very friendly and courteous they made sure that we were comfortable while we waited. . More

White turbo In for routine oil change and 20,000 mile maintaince. Car was finished by estimated time and under cost quoted.Service and cleanliness of waiting area In for routine oil change and 20,000 mile maintaince. Car was finished by estimated time and under cost quoted.Service and cleanliness of waiting area was exceptional. More

Terrible Service I took my 2017 Passat in for an oil leak. The mechanic said my oil pan was leaking and needed replaced for the ridiculous price of nearly $700. That w I took my 2017 Passat in for an oil leak. The mechanic said my oil pan was leaking and needed replaced for the ridiculous price of nearly $700. That was after $120 for diagnostics. I decided to get a second opinion before spending that type of money. It turns out the gasket for the oil pan needed to be replaced, not the entire oil pan. The Gasket cost me $1.29. So I spent $120 for a diagnostic check that was incorrect and got a recommendation for a $700 oil pan that I didnt need!! Absolutely terrble service!! More

Tire replacement Liz Dietrich did a great job taking care of my tire. She continuously followed up with me throughout the ordering process and the replacement was pain Liz Dietrich did a great job taking care of my tire. She continuously followed up with me throughout the ordering process and the replacement was painless. More

Best First Car Experience! I couldn't have asked for a better experience when buying my first car!! Everyone in the dealership was so incredibly helpful and informative! I truly I couldn't have asked for a better experience when buying my first car!! Everyone in the dealership was so incredibly helpful and informative! I truly felt like they wanted me to get the best deal possible on the car I wanted! Landon was absolutely the best. He was so kind and really intelligent about my car. He answered every question my dad and I had and I never felt like I was bothering him. Definitely would go back to this dealership for my next car! More

Emissions recall Stephanie was very friendly and polite. It was a pleasure to deal with her. I thought the waiting area was clean and comfortable. As I walked around Stephanie was very friendly and polite. It was a pleasure to deal with her. I thought the waiting area was clean and comfortable. As I walked around other employees were curtious and willing to help if needed. More

50K check Stephanie actually wrote down one of the main things I wanted fixed with my car, and then when my car was ready, came out to my car with me to persona Stephanie actually wrote down one of the main things I wanted fixed with my car, and then when my car was ready, came out to my car with me to personally make sure it had been fixed. Unexpected service, but the one thing that stood out about my visit. More

Service well done aaaa aaaa aacccc xxx x xxx ssss sssss mmm ,, oo [[[[ bnnjj mkjhuy mnjh mkjhu mkji jhgt ghgy job mnjhu hgyt frt . lkoi kloiu mmn well done aaaa aaaa aacccc xxx x xxx ssss sssss mmm ,, oo [[[[ bnnjj mkjhuy mnjh mkjhu mkji jhgt ghgy job mnjhu hgyt frt . lkoi kloiu mmnjh bgt. More