Fairfield Volkswagen

deisel issues service engine light was on. i was told that it was an issue in regards to the old diesel engines. it was reset and may come on again. this will be re service engine light was on. i was told that it was an issue in regards to the old diesel engines. it was reset and may come on again. this will be resolved when the diesel upgrade is done. More

Oil change Stephanie did a great job. She was my only contact and everything went smoothly. I used a coupon for the oil change. I had a difficult time connecting Stephanie did a great job. She was my only contact and everything went smoothly. I used a coupon for the oil change. I had a difficult time connecting to the WyFi. More

Gold star service The guy was very nice and helped me a lot. Vefy friendly and gave good service. My day was better once he fixed my car. The guy was very nice and helped me a lot. Vefy friendly and gave good service. My day was better once he fixed my car. More

Service visit Work was done quickly and seems to be done well. Everyone in the service department was very friendly and helpful. Thank you for the great service!! Work was done quickly and seems to be done well. Everyone in the service department was very friendly and helpful. Thank you for the great service!! More

Recall service Good experience. Clean facility, dropping of my car was hassle free, technician took my contact information and described the work to be performed an Good experience. Clean facility, dropping of my car was hassle free, technician took my contact information and described the work to be performed and approximate time to complete. Work performed as indicated and I was notified when my car was ready and it had been washed. More

Proffesional, fast, curtious, etc I have to say when I found a vehicle, john was very respectful, friendly and curtious, he was informative and didnt treat me like a commission check, I have to say when I found a vehicle, john was very respectful, friendly and curtious, he was informative and didnt treat me like a commission check, he was really friendly if recommend. Josh the finance manager was also nice, fast, and very detailed in going over all the paperwork. He made sure I knew what everything was i was signing. More

Good service Just had a oil change and tire rotation, but it was done as I expected in a timely manner, service offerings were explained to me, but I didn't feel p Just had a oil change and tire rotation, but it was done as I expected in a timely manner, service offerings were explained to me, but I didn't feel pressured to purchase. Car was washed which I appreciated, and price was within reason. More

Excellent Service I always use Fairfield for routine maintenance on my GTI. They are knowledgeable, friendly and helpful. No complaints with the quality of service and I always use Fairfield for routine maintenance on my GTI. They are knowledgeable, friendly and helpful. No complaints with the quality of service and Ill definitely be back. More

Friend and effective Service staff was friendly, able to get me into a loaner for the day and had my issue fixed by the end of the day. Service staff was friendly, able to get me into a loaner for the day and had my issue fixed by the end of the day. More

Lights and Oil Leak I went in to get an oil leak in my car fixed, as well as replace a few lights. The labor took a few hours and there were no problems when I came to pi I went in to get an oil leak in my car fixed, as well as replace a few lights. The labor took a few hours and there were no problems when I came to pick it up. However, upon returning home, I noticed one of the lights replaced was still out. I called and came back in the next day to have it replaced again free of charge very quickly. Both Cory and Stephanie were a pleasure to work with. More