Fairfield Volkswagen

Great experience The people I dealt with were great. They explained everything to me, set me up in a loaner and got my information ahead of time. Even filled up my t The people I dealt with were great. They explained everything to me, set me up in a loaner and got my information ahead of time. Even filled up my tank with fuel. More

Great experience with sales People Sales folks very friendly, no pressure, and helpful. Very knowledgeable about all the vehicles we reviewed. Offered expert suggestions on options and Sales folks very friendly, no pressure, and helpful. Very knowledgeable about all the vehicles we reviewed. Offered expert suggestions on options and test driving experience. Will consider John next time we are interested in a purchase and recommend him to friends and family. More

Service Experience Fairfield Volkswagen Fantastic service, knowledgeable recommendations from my Consultant regarding Timing Belt Service for my 2007 Passat Wagon. It was a great experience. Fantastic service, knowledgeable recommendations from my Consultant regarding Timing Belt Service for my 2007 Passat Wagon. It was a great experience. Definitely recommend this service facility and especially the Consultant I worked with. Trust and Integrity is important to me as a long time VW Customer. More

Fast and friendly Great service. I would definitely recommend to my friends and family, helpful with every aspect of the transaction and all questions I had even after. Great service. I would definitely recommend to my friends and family, helpful with every aspect of the transaction and all questions I had even after. More

Great experience Jake Hillard’s- best customer service, very knowledgeable, very helpful, very professional. We used to work with Landon before he went to his other po Jake Hillard’s- best customer service, very knowledgeable, very helpful, very professional. We used to work with Landon before he went to his other position, great recommendation! More

Awesome experience finding the perfect SUV! When my wife and I decided to start looking for a newer vehicle for our growing family, we turned to apps likes cars.com to see which dealers in our a When my wife and I decided to start looking for a newer vehicle for our growing family, we turned to apps likes cars.com to see which dealers in our area had what we needed. We had some pretty specific requirements: we needed a third-row SUV with low miles, a usable trunk, adequate leg room, decent features, a clean carfax, and an affordable payment. We were trading in a fully loaded 2011 Chrysler Town and Country Touring-L, and wanted something comparable, but in SUV form. There were literally hundreds of vehicles and dealers to choose from. It's always a bit daunting to narrow down the list to the handful that are the cream of the crop. We initially set our sights on a Mitsubishi Outlander at Fairfield Volkswagen. But after looking at the vehicle in person, we decided it simply wasn't going to work for us (just not enough room.) Greg Webb introduced us to a Ford Flex and a 2013 GMC Acadia. I really liked the Flex, and my wife fell in love with the Acadia. Unfortunately, after running the numbers, we decided that the Acadia was just a little out of reach, and more than we were prepared to spend. We left disappointed and continued our search - looking at what felt like 50 other vehicles at 25 different dealers. All the while, Greg and Ron at Fairfield Volkswagen were working tirelessly to find us a vehicle that met our needs, and would be better fit from a numbers perspective. They called us every day, and presented several options. They continued to crunch numbers to find something that would make us both happy. No matter what we looked at, it just seemed to pale in comparison to the Acadia. We kept working with Greg, and after a week or so, we were ultimately able to get the numbers where we needed them to be, and purchased the Acadia on Thursday. A gigantica THANK YOU to Greg and Ron for helping us find the perfect vehicle, and helping make it a reality! Your team was fantastic to work with. More

Excellent service from Fairfield VW Our 142,000-mile VW Beetle last week experienced a check-engine light, followed soon after by a very difficult start. We dropped the car off on Sunday Our 142,000-mile VW Beetle last week experienced a check-engine light, followed soon after by a very difficult start. We dropped the car off on Sunday night to be checked, which found both thermostat and throttle experiencing problems. We replaced both of them, and the Beetle is now back and ready for winter. We bought the Beetle at Fairfield VW and it has never been serviced anywhere else for any reason ... a good dealership and excellent service department. More

Best customer service in town! Fairfield Volkswagen service center is the best around! I always drive the extra distance just to bring my car to this dealership! The staff is always Fairfield Volkswagen service center is the best around! I always drive the extra distance just to bring my car to this dealership! The staff is always so inviting and friendly. More

Passat fix I recently brought in my Passat for a rattling noise that I could not find or fix myself. Chad from day 1 has always taken great care of me. Chad took I recently brought in my Passat for a rattling noise that I could not find or fix myself. Chad from day 1 has always taken great care of me. Chad took me into the mechanics part of the shop to show me exactly what was wrong with my car so I could see it for myself. Also while inquiring about a future buy, Chad took me into the show room and introduced me to a salesman. I never have to stress about bringing my car into the Fairfield Volkswagen location due to Chad and other associates. More

Prompt service! I called for an appointment for my 30,000 mile service and got it in the next day at my convenience! Great job ; not long! I called for an appointment for my 30,000 mile service and got it in the next day at my convenience! Great job ; not long! More