
Fairfield Volkswagen
Fairfield, OH

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Professional, courteous and efficient. Kory was extremely friendly and professional. I felt like this dealership is a great place to work and to purchase a vehicle. Even though the recall Kory was extremely friendly and professional. I felt like this dealership is a great place to work and to purchase a vehicle. Even though the recall wasn't able to be installed in my car (due to previous work done before ownership) Kory handled the situation well. I will definitely come back when I'm in the market to buy a new Volkswagen. I love them almost as much as Kory. More
Excellent Came in to have my car looked at before I exceeded 36k miles. Quick service and even a free car wash. Fairfield Volkswagen always has great service an Came in to have my car looked at before I exceeded 36k miles. Quick service and even a free car wash. Fairfield Volkswagen always has great service and a friendly staff. Highly recommend. More
Great Polite. Friendly. Knowledgeable. No negative issues during repair. Would definitely recommend. Kory, in service, was great to work with. Repair com Polite. Friendly. Knowledgeable. No negative issues during repair. Would definitely recommend. Kory, in service, was great to work with. Repair completed correctly. Good prices on oil change also. More
Great Staff - were able to get me into am awesome TIguan Scott and Landon were extremely friendly and helpful during the entire process. Its never an easy decision when looking for a new car, but they were a Scott and Landon were extremely friendly and helpful during the entire process. Its never an easy decision when looking for a new car, but they were able to help steer me into a great deal. More
Very Good Ryan was easy to talk too and got me the car I wanted in the time he said. I would ask for his help in the future. Ryan was easy to talk too and got me the car I wanted in the time he said. I would ask for his help in the future. More
I feel like VW family Very friendly and honest salesperson and great explanation about the Atlas where I was interested in. Being a livelong VW driver I really like that Very friendly and honest salesperson and great explanation about the Atlas where I was interested in. Being a livelong VW driver I really like that More
Knowledgable, friendly, willing to work with customer. I'd go back again. My new car rides more smoothly and quietly than my previous Honda. The pickup and handling are markedly more responsive. I'd go back again. My new car rides more smoothly and quietly than my previous Honda. The pickup and handling are markedly more responsive. More
Wheel blemish repair We contacted Chad Bergnes for a blemished wheel covered under our insurance and also about a vehicle detail that we did not obtain at the time the veh We contacted Chad Bergnes for a blemished wheel covered under our insurance and also about a vehicle detail that we did not obtain at the time the vehicle was purchased. Chad was very thorough and pleasant to deal with. More
Fast, courteous and experienced staff. Staff was very friendly, they were competent and knew their job very well. Taking your car for service is always a stressful situation, but Chad mad Staff was very friendly, they were competent and knew their job very well. Taking your car for service is always a stressful situation, but Chad made the experience very pleasant. I was checked in and on my way to work in a timely manner. More
Superior people, expertise and quality Body Shop: A great experience with the Body Shop from estimate through completion. Joe (front desk) and Bill (shop tech performing the work) are ext Body Shop: A great experience with the Body Shop from estimate through completion. Joe (front desk) and Bill (shop tech performing the work) are extremely professional and personable. Joe communicated several times after the estimate and during the work while in progress to insure satisfaction with the plan and progress. Both Joe and Bill reviewed the completed work in detail 'on the car' not just like some do on paper- from parts, fabrication and installation including progress photos of key steps that they predicted I might be interested in. My repair need was not a simple parts installation but also required innovation and fabrication expertise due to some complexities. A real pleasure, great interaction, and quality result experience. thx Pat More