
Fairfield Volkswagen
Fairfield, OH

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Great experience purchasing a 2018 Convertible Beetle Coast Model. Landen hooked us up with Jonathan and he was easy to work with which made it a great experience! W purchasing a 2018 Convertible Beetle Coast Model. Landen hooked us up with Jonathan and he was easy to work with which made it a great experience! We love our new Beetle! More
Great service Good service. The guy that helped me was really nice. I didn’t have to wait that long. The waiting room is really nice. Thanks Good service. The guy that helped me was really nice. I didn’t have to wait that long. The waiting room is really nice. Thanks More
New Golf 2017 We bought out second car at this dealership and it is always a pleasure to make business with them. Gregg Webb was knowledgeable and made me feel comf We bought out second car at this dealership and it is always a pleasure to make business with them. Gregg Webb was knowledgeable and made me feel comfortable with the decisions we were making. He allowed us to take our time and answered all the questions we had. Landon Haft recognized us from our previous car purchase two years ago and made us feel welcomed as always. Landon answered a couple of questions during negotiations and addressed some big concerns that we had. More
Reliable I have leased four VWs from Fairfield Volkswagen and have gone to them exclusively for service and repairs. I have confidence in the dealership. This I have leased four VWs from Fairfield Volkswagen and have gone to them exclusively for service and repairs. I have confidence in the dealership. This recent lease (a 2017 Tiguan Wolfsburg Edition) no longer included VW Care, which covered all oil changes and normal maintenance for the duration of the lease. Chad Bernges suggested I purchase it. I did after he estimated the cost of the servicing for the next two years of he lease. More
Touareg TDI 40,000 Well done. Cory always does a thorough job in explaining the services and any potential costs. The loaner car program works well to test the newest V Well done. Cory always does a thorough job in explaining the services and any potential costs. The loaner car program works well to test the newest VW’s. More
Road hazard visit to replace Passat TDI radiator I was generally happy with the service received and the installation expertise of the technician. Chad was helpful in suggesting that I check with my I was generally happy with the service received and the installation expertise of the technician. Chad was helpful in suggesting that I check with my auto insurance company for possibly covering the repair. I did so and was successful, however was disappointed that the dealership would not accept the insurance company coordination of payment and required me to pay the entire bill a pickup. Since I am 1,000 miles from home, I guess that I'll have to go home to get my check. Another minor thing was that the car wasn't even run through the dealership carwash prior to my pickup. It would have been nice and I am used to this add on service in North Dakota dealerships. The next morning I did have to add 1/2 gallon of antifreeze and had my warning light come on. I assume that this was an air bubble and subsequent use was with no issues. 190 degree temp was consistent during my return trip. More
Used 2015 VW Passat Purchase I worked exclusively with Steve Haas on the deal and it was a pleasure to work with him. He was informative and his sales technique was very no press I worked exclusively with Steve Haas on the deal and it was a pleasure to work with him. He was informative and his sales technique was very no pressure, which made my wife and I feel very comfortable. The dealership and Steve allowed us a couple test drives and gave us space and information to make the decision that was best for us. One of the biggest points that made us go with VW was safety and reliability which Steve explained in detail. Additionally, the price negotiation, financing and ppwk which is typically the most arduous part, was done quickly and efficiently. We were happy with the deal and very excited about the car. More
A Very Happy Purchase Greg Webb sold my wife and I a beautiful used car and we both cold not be happier. From beginning to end of the process everyone we dealt with was pro Greg Webb sold my wife and I a beautiful used car and we both cold not be happier. From beginning to end of the process everyone we dealt with was professional, pleasant and genuinely concerned for our happiness. I can't think of anything that could have been done better. From sales to service to financing.....all top notch. If you are looking for a new or used car, go see Greg and he will make it happen. This is the best dealership I have ever dealt with. More
Expensive Terrible repair services that are slow! Volkswagen dealership took over a month and a half to fix a broken window regulator then after Window was fixed I found a large crack in the window pa Volkswagen dealership took over a month and a half to fix a broken window regulator then after Window was fixed I found a large crack in the window panel (which was 100% not there prior to it coming to there they're dealership) they're claiming I will need to pay to fix this even though they admitted they probably broke. This small part fix cost over $600 and 10 hours of my time. Please save yourself time and frustrations and DON'T GO HERE! Mechanic that worked on car was Josh. However, service associate Chad Bergnes did a great job and was the best part of the Volkswagen dealership. More
great service As a guy without a lot of money, I appreciate it that you guys have always been reliable, straight shooters who seem to know what you're doing. Good l As a guy without a lot of money, I appreciate it that you guys have always been reliable, straight shooters who seem to know what you're doing. Good luck! More