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Fairgrounds Auto Plaza

3.1

5 Lifetime Reviews

100 Fairgrounds Rd, Rolla, Missouri 65401 Directions
Sales: (573) 364-1002

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5 Reviews of Fairgrounds Auto Plaza

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June 29, 2018

"Great experience "

- bbaum229

Fairgrounds got me in the vehicle I needed at an excellent price. Staff was friendly and knowledgeable. Finance staff were patient and found a great rate. Would recommend.

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Recommend Dealer
Yes
Employees Worked With
I dont remember...
December 13, 2017

"Terrible service department!!"

- FairgroundSucks!

Took my brand new 2017 Camaro in for defective tires today, (defective tires confirmed by another dealer) and was told to “prove it” by the SERVICE MANAGER by taking the mechanic on a drive. The guy taking my name was super nice but, F$&@ YOU! New car=new tires=round tires! Shoulda just warranted them. Now I’m on a rampage to see that no one ever uses your service department again. No one illudes to me being a liar. If I could leave NEGATIVE 5 stars, I would. You guys put the suck in service. Shame on you!

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Recommend Dealer
No
Employees Worked With
Service manager that wouldn’t look me in the eye
September 08, 2013

"I have given this rating because it was a first..."

- lolad

I have given this rating because it was a first experience for me and this dealer ruined it....by beating me out of my hard earned money. I am a single mother, and they finagled me out of $5000.00, even after I questioned them about the contract before signing. I get sick to my stomach when I see the family style commercials---and now how badly I was wronged. They ended up giving me 5000 for my 15,000 trade-in...wasn't that great customer service?!!! The salesman Kent and finance guy Dennis ( sold me gap insurance that wasn't needed), and one unknown culprit.....I am forever buying anywhere else. if you have to have chevy--- lowes chevy in St. Robert is wonderful. fairground chevy can stop these reviews....until then I will review daily

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Recommend Dealer
No
Employees Worked With
kent ?, dennis stanley
July 11, 2012

"I was greeted when i first arrived and the salesman asked..."

- raincap

I was greeted when i first arrived and the salesman asked what i was looking for. I told it i was iterested inthe Chevy Cruze. He got keys for 2 different Cruze's and i looked them over. I selected the one i wanted and he started to process the paper work. The Price of the car was $19,299.00. After determining the trade in value of my car he came up with a final price of 31,230. His finance officer could not get the Chevy Cruze financed through any one. So Then the salesman tried to sell a Chevy Impala with a rebate of $4500 dollars. The cost of the Impala was Higher than the Chevy Cruze $28,900. Anybody with common sence should have known that wouldn't work. I ended up leaving and went to Lowes Chevrolet in Waynesville, I got the car i wanted with really great salesmanship.

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Recommend Dealer
No
Employees Worked With
don't remember
June 09, 2004

"I was shopping for a new SUV, and interested in a..."

- georgeyang

I was shopping for a new SUV, and interested in a Suburban. I went to Fairway Chevrolet. When I got to the front door, there it was: a prominent "No guns allowed" sign. I do not carry a gun. However, I am a firm believer in non-discrimination. If that sign had said "No black allowed" or "No Chinese allowed" or "No women allowed" --the hounds of hell would have been all over this dealership.

I stepped inside and told the salesperson who walked over why I had come there. Then I asked why the sign was up. I was told because the Missouri car dealers association wanted the signs up in dealerships. I do not believe an association has the right to dictate to a member about such discrimination. I think the owner of this Chevrolet dealership wants the sign up.

I said, "You have lost a sale," and I left. I do not patronize businesses that have these "No guns allowed" signs - just as I would not patronize any business that discriminates.

"We don't want your kind here" is not acceptable in the United States of America.

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Recommend Dealer
No
Oct 17, 2008 -

Fairgrounds Auto Plaza responded

I am extremly sorry that georgeyang felt offended by the no concealed wapos sign on our front door. I have a right to carry permit and I have never felt the need to carry a concealed weapon into a place of business nor would I be offended if there was a sign asking me not to. Over the past 10 years there have been several Auto Dealerships that have had vehicles stolen and Dealership personnel killed by theives carrying weapons. This sign probably won't prevent that from happening in the future but if it adds awareness to an issue that concerns many people then it was worth it. I am sorry that it offended that gentlemen but protecting our employees and customers means more to us than retailing a vehicle. Mark Wood General Manager Fairgrounds

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