I gave Fairly Reliable Bob's a great rating because they deserved it. From the first time I contacted them on the phone to actually meeting them in person was an enjoyable experience. Mike Johnson was my salesperson and after talking with him on the phone he had gained my trust and loyalty. I had been searching for almost a year for a car and had talked with many sales personnel, but Mike or "Big Dog" as they call him on the sales lot was genuine, caring and listened to my needs. The day I purchased a car it was almost closing time, but Mike went out of his way to pick me up at my house and take me back to the lot so I could look at cars. We selected a car I liked, took a test drive and Mike expedited the paper work for me. Within about two hours I drove off the lot with a beautiful, used car. Oh, and Bob himself came out and shook my hand, such a down to earth earnest person, and truly wants the best for his customers. I WILL definitely go back there if I need another car, or if one of my family members needs a car. And I will for sure take advantage of their service department. Thank you Fairly Reliable Bob's for selling a car to an old lady that I can depend on and a company I know will continue to help me long after the sale.