Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fairway Chevrolet Buick GMC
Las Vegas, NV
196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 196 reviews
September 11, 2022
Emailed about a used truck and the salesperson did pics and videos within 5 minutes of talking to them-unbelievable! From Michigan so don’t know if I’ll but here, but definitely a fast response and friendl and videos within 5 minutes of talking to them-unbelievable! From Michigan so don’t know if I’ll but here, but definitely a fast response and friendly service! More
by Jives24
Employees Worked With
Ivan
Helpful August 13, 2022
Looking to change this 1 to a 5 star hopefully after Monday when my next appointment is. It's a 1 now because I still haven't heard back from the Service Manager Martin after leaving both email and voic Monday when my next appointment is. It's a 1 now because I still haven't heard back from the Service Manager Martin after leaving both email and voice-mails. Not shocked. Virginia is always helpful but she is constantly doing damage control. This dealership is operated without a General Manager so that may be part of the issue. More
by Quickss396
Employees Worked With
Virginia , Chris Leslie
July 02, 2022
Bring the car here at service department for them to check the excessive rear end play of my Dad’s 2022 GMC Canyon. Service advisor Cera Oakley get the car and she said they will let me know the issue a check the excessive rear end play of my Dad’s 2022 GMC Canyon. Service advisor Cera Oakley get the car and she said they will let me know the issue after 2 days what they can find on the truck. We took an uber home because they dont even have a shuttle cars available here. 15 after we drop of the truck to them they already calling my Dad and said there is nothing wrong with it. They dont even test drive the car due to time limit. So after 2 day they called us and asking us to pick up the truck. There are no repair done with the truck because they said they cannot duplicate the noise and the excessive movement of the wheel is normal. Wow! BeCareful bringing the car here people. Lazy and unprofessional from the manager Martin Gonzalez to the people under him🤬😡 More
by Donpenilla
Employees Worked With
Martin Gonzales
June 30, 2022
On 6-8-22 my check engine light came on 2012 chevy surburban,. I went to auto zone and was giving code P0307. I took it to the Sahara dealership like I always do and spoke to Allen and advised him tha surburban,. I went to auto zone and was giving code P0307. I took it to the Sahara dealership like I always do and spoke to Allen and advised him that I need my spark plugs replaced and oil change. He quoted me 200-300 dollars. Later on I call and check on my car and im on hold while he is texting me that he was on the phone with warranty company. Im confused because I didnt have a warranty. In the past I did when they did some expensive repairs 2 years ago. He called me back and advised me that my total would be 1400 because I needed a engine clean and something else. I told him no please do the repairs that I requested. Allen advised me that not getting those extra repairs would not fix the problems. When I arrived back to the dealership my car was complete and I got in my car and the check engine light was still on. I went back inside to talk to allen and he took my truck to the back. He walked over to me and told me it was a faulty spark plug. I dont understand why the mechanic didnt check the engine light to make sure it was off. Then how just for oil change and spark plug replacement cost ,e $525.41. Im starting to believe that the mechanic and your service people are clearly working together to cheat people out of money. I was very upset at the service I received on this day, And Allen even trashed the paper I gave him from auto zone instead of asking if I needed it back. Poor service and robbery More
by ZORI
Employees Worked With
Allen and the mechanics
February 28, 2022
I negotiated a deal in writing on a new vehicle that was in transit. Estimated to arrive December 24 th. The truck took longer to arrive, over 2 months, but the general manager honored the original trad in transit. Estimated to arrive December 24 th. The truck took longer to arrive, over 2 months, but the general manager honored the original trade in value offer. I was treated fairly. More
by Don
Employees Worked With
Sales manager
February 27, 2022
Mark the fleet guy worst customer service ever and lies, Scott the guy behind him all bad guy claims to be a manager but when it’s time to manage and show customers service he is far form it, stay away form Scott the guy behind him all bad guy claims to be a manager but when it’s time to manage and show customers service he is far form it, stay away form there service department these two guys seem to think they know it all, and if you disagree with what they say all they have no problem to treat you like you don’t matter. More
by Ryan
Employees Worked With
Mark and Scott
January 09, 2022
Excellent staff, very helpful and knowledgeable. We are shopping around to make sure theis is the vehicle we want to purchase, but will definitely keep this dealership in mind. shopping around to make sure theis is the vehicle we want to purchase, but will definitely keep this dealership in mind. More
by hondos
Employees Worked With
Jose Sandoval, Judith Quiroz, Jorge Montero, Karen Ureno, Monica Torres, Berenice Velazquez
October 28, 2021
Looked at a truck out here never gave my permission to Looked at a truck out here never gave my permission to run a credit check was only looking and they pulled my credit without any of my information e Looked at a truck out here never gave my permission to run a credit check was only looking and they pulled my credit without any of my information except for my name an email More
by spendit911
Employees Worked With
Carlos, Chris Leslie, Nicole Garn, Jose Sandoval, Jorge Montero, Ulises "Uli" Amaya, Skip Bullock, Cliff Mason, Karen Ureno, Berenice Velazquez
October 16, 2021
Pure lies catch you wasting your time and they don't even call you to tell you that they didn't approve you, you have to call them because you are no longer important if you don't have good credit, don't was call you to tell you that they didn't approve you, you have to call them because you are no longer important if you don't have good credit, don't waste your time and the little credit that all the dealerships have. of cars are the same and especially if you act I deal with Latinos as one is the worst really.....----puras mentiras te asen perder el tiempo y ni siquiera te llaman para decirte que no te aprobaron tu tienes que llamarlos a ellos porque tu ya no eres importante si no tienes buen crédito no vallas a perder tu tiempo y el poco crédito que tienes todos lo concesionarios de carros son iguales y sobre todo si ases trato con latinos como uno es lo peor de verdad More
by Jose perez
Employees Worked With
Yordy , Monica Torres
